Outlook Manual Archive Not Working
Posted on 2012-08-28
Hello, hope everyone is well,
I'm having a problem with outlook to where the manual archive won't work. I'm saving it to a local user folder to which the logged on user has full admin rights. When I click ok for it to start it shows a green status bar at the bottom, and opens the usual archive group on the left hand side. But then 5 to 10 seconds later, it stops and doesn't do anything. Currently the user is connecting to their AOL account across IMAP. The only odd thing is that when AOL tries to synchronize and download all the emails and folders, it errors out with "The server wants to alert you to the following: 2027 the message could not be retrieved" or something like that. I've read online that its a corrupted message somewhere on AOL's servers. However in order to clean them out and find the corrupted one I have to archive the emails first, since this particular user has around 37500 emails, it would prove quite impossible to move them all before archiving alot of them. Any help is greatly appreciated, or suggestions as to other ways to go. Thanks a lot.
EDIT: The actual error message is "Your IMAP server wants to alert you to the following: That mail is not currently available"