Exchange 2010 OAB is not generating properly. GAL is not updated.

Posted on 2012-08-28
Medium Priority
Last Modified: 2013-10-02
I have exchange 2010 infrastructure with two separate servers- one server holding Mailbox server role. and one server holding Client access and hub transport role. Whenever generating OAB , OAB is not updated properly and logged event ID 9320 and 9327. please see the attached screen shot. I have rebuilt the OAB already. not still updated yet. Anyone can advise?
Question by:mikenus
  • 2
LVL 52

Assisted Solution

by:Manpreet SIngh Khatra
Manpreet SIngh Khatra earned 1500 total points
ID: 38344159
OAB seems to be getting generated however due to some user details not correct or disabled its not able to work on them.

Let me ask you this ?
What if you create a user and OAB rune on the server does it shows the new mailbox\user in OAB in Outlook ?
What if you go "ExchangeOAB" folder on the Mailbox server do you see the latest files with todays or yesterdays date being created ?

- Rancy

Author Comment

ID: 38344198
Hi Rancy,
When I create a new user, it is updated in Mailbox and also can see from OWA. but, from Outlook whenever I download from any user, can not see the updated user.

Whenever I manually update OAB , it is not updated at once.
LVL 52

Accepted Solution

Manpreet SIngh Khatra earned 1500 total points
ID: 38344202
Update OAB - it happens only around midnight at default and is viewable next day in Outlook cache by default ..... so if user created today afternoon and you wnat to make it visible right away update is the only option.

But i wouldnt ever recommend as you can do for any Modifications\creation or deletion in Exchange

- Rancy

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