we are having issued with Citrix server. We know the solution but to make changes we must logon to Citrix server with the same user name that was used to install and configure Citrix at first place.
We dont remember what username was used. Unfortunately default "administrator" account was not used.
Is there any way to find out what account has permission to access Citrix Managment Console and Licensing Console ?
When we open it, it tells us we didnt authenticate correctly and must use the same account that was used to confgiure at first place.
Server is on the Domain and it has been running for last 3 years without issues.
we already tried all the local administrators account but it didnt work.
Any ideas ?