Excel Problem

Posted on 2012-08-29
Last Modified: 2014-06-25
In Excel 2010

The problem I have is that I am frequently (about once or twice a day) getting the message

An unexpected error has occurred. Autorecover has been disabled for this session of Excel.

Following which I am not able to access any of the options on Excel’s File ribbon until close all Excel books I have open and restart Excel.

Default auto-recovery setting used – every 10 minutes;
Auto-recovery file location C:\Documents and Settings\CraigS\Application Data\Microsoft\Excel\
Default file location C:\Documents and Settings\CraigS\My Documents
Question by:JayHine
    LVL 8

    Accepted Solution

    It might help to try to observe if a certain file causes this. Based on my experiences, aside from add-in issues and bad installation of Office, corrupt files give you that "Unexpected Error".

    Author Comment

    the shared file is causing the problem

    Author Closing Comment

    It was a problem with Excel 2010 opening a shred spreadsheet.

    Expert Comment

    is there a solution to this issue.  This is the exact same problem I am having, and this post has only identified the issue.

    Author Comment

    The spreadsheet was a very large one with lots of formula's and multiple sheets and also linked with other spreadsheets.

    It turned out that as this was also a shared spreadsheet the 2003 version kept locking up. We upgraded to Excel 2010 and the problem resolved itself.

    I hope that helps.

    Expert Comment

    So this boils down to a corrupt file that Office can't properly back up?

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