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Try this Ms fix - <a href="http://go.microsoft.com/?linkid=9737449" rel="ugc">http://go.microsoft.com/?linkid=9737449</a>
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Try this Ms fix - http://go.microsoft.com/?linkid=9737449 [http://go.microsoft.com/?linkid=9737449]

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Still working on this issue, I apologize for it taking so long. I'm waiting for feed back from the user.
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Still working on this issue, I apologize for it taking so long. I'm waiting for feed back from the user.

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The solution ended up being removing the Nuance PDF converter from their Outlook.
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The solution ended up being removing the Nuance PDF converter from their Outlook.

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I have just upgraded several of our users to Office 2010 from Office 2007. There are a few who are having trouble with Outlook. They can't send or receive email from their desktops. It still works in OWA. I can send them an email and OWA will receive it, but Outlook will not. Also when they close out of Outlook they get an error message that says: This file is in use by another application or user.(NormalEmail.dotm)<br />
then it asks if you want to save it. I normally hit yes because that gets rid of the message faster.
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I have just upgraded several of our users to Office 2010 from Office 2007. There are a few who are having trouble with Outlook. They can't send or receive email from their desktops. It still works in OWA. I can send them an email and OWA will receive it, but Outlook will not. Also when they close out of Outlook they get an error message that says: This file is in use by another application or user.(NormalEmail.dotm)
then it asks if you want to save it. I normally hit yes because that gets rid of the message faster.

Send/Receive - not implenented

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.