[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 673
  • Last Modified:

Exmerge - merge failing

Hello

I am trying to merge a PST file that was created from a mailbox using exmerge previously to the actual mailbox, but it fails immediately. the log file shows one line which may be the issue-Error configuring message service (MSPST MS) (UNKNOWN ERROR)  (CMapiSession::CreateEMSPSTProfile)
0
srinivaskakumanu
Asked:
srinivaskakumanu
  • 6
  • 5
1 Solution
 
strivoliCommented:
Is the PST in the "97-2002 format" or in the "2003 format"? Exmerge works only with the first one.
0
 
srinivaskakumanuAuthor Commented:
not sure, I did this process on exchange 2003. Ans also it seems that the pst itself is corrupt. When i try to run scanpst it fails
0
 
strivoliCommented:
Attach the PST to any blank/newly created Outlook profile. Outlook should tell you which kind of PST you are working with.
0
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
srinivaskakumanuAuthor Commented:
unable to attach it it fails saying corrupt
0
 
strivoliCommented:
Well, when 2 SWs report the file (PST) is gone, then it's really gone.
0
 
strivoliCommented:
Which Outlook version did you use when trying to attach the PST? 2000/2002/2003/2007/2010?
0
 
srinivaskakumanuAuthor Commented:
2007
0
 
strivoliCommented:
Thanks. 2007 can open PSTs of both kind (types). I asked because Outlook 2000 and 2002 cannot open 2003 PSTs and might report the PST as corrupted.
I'm afraid the PST it's really corrupted.
0
 
srinivaskakumanuAuthor Commented:
Yes I agree.
We restored this users mailbox from tape media but I think when the backup happened the mailbox was already corrupt so the exmerge process produced a corrupt pst. User was using Apple Entouroge software when he reported that 'something' happened and all his email were gone. I think I will go a day back from the tapes to restore and then do exmerge
0
 
srinivaskakumanuAuthor Commented:
Thanks for your help.
0
 
strivoliCommented:
You are welcome!
0

Featured Post

Learn to develop an Android App

Want to increase your earning potential in 2018? Pad your resume with app building experience. Learn how with this hands-on course.

  • 6
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now