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Cannot load user's profile - Windows SBS 2003

Posted on 2012-08-29
Medium Priority
Last Modified: 2012-09-01
One of the users on the network is getting this error message when starting up her pc:
User Environment:
Windows cannot load the user's profile but has logged you on with the default profile for the system.  
DETAIL:  there is not enough space on the disk

There is 9gb of space on the data drive on the 2003 server;  there is 250 gb on the user;s PC.  Can you tell me what "space" this is referring to?

If this means that I have to create a new profile, any chance of explaining how I do that?
Question by:eyetealady
LVL 17

Accepted Solution

Spike99 earned 1500 total points
ID: 38346186
You could try deleting the user profile from the PC, but I would back up the profile folder first.

The local profile folder is in one of 2 different locations.:
1.  C:\Documents and Settings\USERNAME for Windows XP
2.  C:\Users\USERNAME for Windows 7

So, I would:
1.  Log on as to the PC as an administrator
2.  Make a copy of the user's folder in either the Documents and Settings or the Users folder & grant the user rights to that copy in Folder properties / Security tab.
3.  In the Control Panel, double click on System
4.  In XP System properties, click on the ADVANCED tab, then on the Settings button in the User Profile section
5.  In Win7, click on Advanced system settings on the left side, then click on the Settings button in the User Profiles section
6.  Scroll down in the list of user profiles until you see the user's name
7.  Single click on that name to highlight it & then click on the Delete button
8.  Then, log on as the user to create a new local profile for the user.
9.  Browse to the copy you made earlier of the old profile
10. Copy any files or folders from the old user profile over to the new one (the Desktop, Favorites, and My Documents folders, for example)

If the profile issue is on the server, then the steps are pretty much the same.  Are you all using roaming profiles?

I hope this helps,


Author Closing Comment

ID: 38357578
I had to hand the job over to another firm before I was able to try your solution but thanks anyway - it sounded right!

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