Cannot load user's profile - Windows SBS 2003

Posted on 2012-08-29
Last Modified: 2012-09-01
One of the users on the network is getting this error message when starting up her pc:
User Environment:
Windows cannot load the user's profile but has logged you on with the default profile for the system.  
DETAIL:  there is not enough space on the disk

There is 9gb of space on the data drive on the 2003 server;  there is 250 gb on the user;s PC.  Can you tell me what "space" this is referring to?

If this means that I have to create a new profile, any chance of explaining how I do that?
Question by:eyetealady
    LVL 16

    Accepted Solution

    You could try deleting the user profile from the PC, but I would back up the profile folder first.

    The local profile folder is in one of 2 different locations.:
    1.  C:\Documents and Settings\USERNAME for Windows XP
    2.  C:\Users\USERNAME for Windows 7

    So, I would:
    1.  Log on as to the PC as an administrator
    2.  Make a copy of the user's folder in either the Documents and Settings or the Users folder & grant the user rights to that copy in Folder properties / Security tab.
    3.  In the Control Panel, double click on System
    4.  In XP System properties, click on the ADVANCED tab, then on the Settings button in the User Profile section
    5.  In Win7, click on Advanced system settings on the left side, then click on the Settings button in the User Profiles section
    6.  Scroll down in the list of user profiles until you see the user's name
    7.  Single click on that name to highlight it & then click on the Delete button
    8.  Then, log on as the user to create a new local profile for the user.
    9.  Browse to the copy you made earlier of the old profile
    10. Copy any files or folders from the old user profile over to the new one (the Desktop, Favorites, and My Documents folders, for example)

    If the profile issue is on the server, then the steps are pretty much the same.  Are you all using roaming profiles?

    I hope this helps,


    Author Closing Comment

    I had to hand the job over to another firm before I was able to try your solution but thanks anyway - it sounded right!

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    Suggested Solutions

    Organizations create, modify, and maintain huge amounts of data to help their businesses earn money and generally function.  Typically every network user within an organization has a bit of disk space to store in process items and personal files.   …
    A quick step-by-step overview of installing and configuring Carbonite Server Backup.
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now