We are accessing outlook through citrix XenApp and are using Citrix profile manager.
The other day we ran out of hard drive space on a partition that holds users home folders and pfs folders. We added space to the partition, but three users have complained that they cannot open outlook from Citrix portal. I am not a lot familiar with how Citrix Profile Manager works. I tried the following. changed effected user's home folder, deleted the .pfs folder. (I made a backup before doing that ofcourse). Created a test user in AD and configured the affected user's settings in its outlook. This worked, but I can't ask the user to change his username.
Can you help me recreate users profiles in a way that there settings are not disturbed?