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Office 2003 and Reinstalling

Hello all,
I have a client who is a school district.
They have a computer lab where each computer has Office 2003 installed on it.
When a new user signs on the computer and double clicks on Word or Excel, Office 2003 tries to reinstall.
This happens on every computer.
How can we have this stop?
Thanks,
Kelly W.

CompProbSolv

When you say "new user", are you saying this happens the first time a user signs in and then never again?

rindi

If I'm not mistaken, if when you install Office and make sure that you select to install all options (if you just select defaults then some of the options don't get installed), and then also make sure the Office Servicepacks are installed and all updates, this shouldn't happen.

K_Wilke

ASKER

When I say new user I mean new user to the computer.
Yes this happens the first time a user signs in and then never again.
Thanks,
Kelly W.

Stelian Stan

To me it sound like Office is published to all computers. You need to stop publishing those applications. I guess they are using Terminal Services for that.

ASKER CERTIFIED SOLUTION

rindi

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CompProbSolv

Does it appear that it is actually installing Office or just configuring it? About how long does it take?

K_Wilke

ASKER

Just configuring it, but the students will cancel out of it, etc. and then Office will not work correctly.
Kelly

CompProbSolv

My (vague) recollection is that this is normal behavior. It needs to set things up in the user's name. I'm unaware of how to avoid it, though someone else may have a suggestion.

I would suggest teaching the users to go through the process properly. That IS part of learning to use a computer correctly!

K_Wilke

ASKER

That was the fix.