?
Solved

SBS2003/WSS3 List Errors

Posted on 2012-08-29
8
Medium Priority
?
809 Views
Last Modified: 2012-08-29
Hey Experts, in a bit of a panic here.  A bunch of our lists just randomly seemed to have lost their stylesheets or something.  Calendars are suddenly missing icons and text is huge...and all of the events in the calendar load up a blank page with the event title but no details and no quick launch on the left...

We also have a blog that is displaying correctly but when you try to create a new post you are brought to a similar "blank" page...and another list that displays the AllItems page correctly but when you click on a list item it errors out with an "unknown error"...

Screen shots are attached.  PLEASE HELP!
blank-page.bmp
error.bmp
0
Comment
Question by:nikaotech
  • 5
  • 3
8 Comments
 
LVL 44

Accepted Solution

by:
Rainer Jeschor earned 2000 total points
ID: 38347318
Hi,

two steps:
1. Identify "Unexpected Error"
Please go to the SharePoint ULS Log and review the latest log file, perhaps you may just re-run the necessary steps to create the error.
The logs are located here (in an ootb installation):
C:\Program Files\common files\Microsoft Shared\Web server extension\12\logs
Please attach all the lines containing the error message.

2. Missing files
You may use either Firefox with Firebug Add-on, IE developer tools (IE 9 -> F12) or Fiddler 2  (www.fiddler2.com) to trace the communication between your browser and the server. There you can see all the requests for all the files and their return status (e.g. 404 not found or 401 not authorized ...)
With that you may track down if either the path is not correct or if the files have been deleted on the server or attach a screenshot of the net trace.

Thanks and HTH
Rainer

BTW: Please attach screenshots as PNGs  or JPGs - e.g. open mspaint and insert the screenshot there, saving as JPG or PNG file, this will reduce download time and also resources on EE
0
 

Author Comment

by:nikaotech
ID: 38347543
Hi Rainer, boy am I glad you answered!  I did as you said and attached are two screen shots as well as a big chunk of the uls log file.  It's full of errors...I have no idea what happened...
Home-Page-Calendar-Links-Broken.jpg
List-Item-Clicked-Error-Page.jpg
ULS.txt
0
 
LVL 44

Expert Comment

by:Rainer Jeschor
ID: 38347678
Hi,
could you try to:
a. Open a command prompt
b. Enter: cd "C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\Resources"
c. Copy and enter the following commands
copy avm.resx avm.en-US.resx
copy compproc.resx compproc.en-US.resx
copy ep.resx ep.en-US.resx
copy er.resx er.en-US.resx
copy hlpdsk.resx hlpdsk.en-US.resx
copy itteam.resx itteam.en-US.resx
copy proj.resx proj.en-US.resx
copy pws.resx pws.en-US.resx
copy rer.resx rer.en-US.resx
copy tsa.resx tsa.en-US.resx

Open in new window


Test again.

HTH
Rainer
0
NEW Veeam Backup for Microsoft Office 365 1.5

With Office 365, it’s your data and your responsibility to protect it. NEW Veeam Backup for Microsoft Office 365 eliminates the risk of losing access to your Office 365 data.

 

Author Comment

by:nikaotech
ID: 38347735
Ok I did that.  Each line was returned by "Copied 1 file".  Went back to the site and everything is still exactly as it was.  I then restarted IIS just in case...same thing,.  What do you think?
0
 
LVL 44

Expert Comment

by:Rainer Jeschor
ID: 38347814
Hi,
OK, but at least the ULS log should be cleaned up now.

Can you rerun the above mentioned process to re-cause the error:
"... another list that displays the AllItems page correctly but when you click on a list item it errors out with an "unknown error"..
And have afterwards (about 1 minute later) again a look in the log?

From the fiddler trace, it looks OK. There is a 401 for each file (IE tries to get it without authentication) and afterwards a 200 (now with authentication) for most files - 304 means it is loaded from your browser cache.

Thanks
Rainer
0
 

Author Comment

by:nikaotech
ID: 38347892
Check out this trace log...basically says none of the missing toolbars and images exist...
KORNELIUS-20120829-1625.log
0
 

Author Comment

by:nikaotech
ID: 38347940
Figured it out...there was a third party (.wsp) solution deployed several months ago that affects display settings.  That solution in Central Admin/Operations/Solution Mgmt had a status of "Error".  Once I removed and reloaded it everything came back.  Thanks a ton for the follow-ups.  Your troubleshooting help on log files got me there...
0
 

Author Closing Comment

by:nikaotech
ID: 38347943
The fiddler app is great, pointed me in the right direction as far as what was actually missing, and from there I just followed the trail.  Thanks!
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Note:  There are two main ways to deploy InfoPath forms:  Server-side and directly through the SharePoint site.  Deploying a server-side InfoPath form means the form is approved by the Administrator, thus allowing greater functionality in the form. …
These days socially coordinated efforts have turned into a critical requirement for enterprises.
Integration Management Part 2
Look below the covers at a subform control , and the form that is inside it. Explore properties and see how easy it is to aggregate, get statistics, and synchronize results for your data. A Microsoft Access subform is used to show relevant calcul…
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question