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Terminal License Server is missing

Posted on 2012-08-29
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Last Modified: 2012-10-01
We have a windows Server 2003 terminal server on our network for 100 users, which is working fine.  the strange thing is that when we go to look for the license server on it, there is no server found.  We installed the licesnes 5 years ago, and now want to upgrade to Server 2008 - but we can't figure out where the license server went.  How can we locate it?  it must be somewhere on the network in order for the TS user sessions to continue working, correct?
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Question by:Damian_Gardner
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by:als315
als315 earned 1000 total points
ID: 38349313
You can find licensing servers with this tool:
http://www.microsoft.com/en-us/download/details.aspx?id=12620
It is a part of W2k3 resource kit:
http://www.microsoft.com/en-us/download/details.aspx?id=17657
You may need also Lsreport
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by:Damian_Gardner
ID: 38368232
sorry for the late response.  ok - let me try this tool and let you know quickly.  thank you
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Author Comment

by:Damian_Gardner
ID: 38396927
tools aren't finding any servers.  I guess there aren't any?  We have 65 users actively connecting though to 2 Terminal Servers every day.  this is strange.
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by:footech
footech earned 1000 total points
ID: 38397108
Might want to check with ADSI Edit the following:
CN=TS-Enterprise-License-Server,CN=<SiteName>,CN=Configuration,DC=<DomainName>,DC=<RootDomainName>

Open in new window

If it exists, see if the siteServer attribute specifies a name.
Another possibility, check the registry on your terminal server and look for the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService\Parameters\LicenseServers
If either of these gives you a machine name, try to connect to it manually using the TS Licensing console.
When you check in the TS Configuration, what is the License server discovery mode set to?
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Author Comment

by:Damian_Gardner
ID: 38407325
I think I found the server. I found a servername when I searched one of our TS servers for "licenseservers".  I also checked the registry of that possible TS License server, and found some registry entries in it that seem to indicate it is definitely a licensing server.  There is no Terminal Server License Manager on the machine however, and I think that may be due to the fact that it existed while it was a 2003 Server, but now the machine has been upgraded (or possibly fesh installed) to 2008 Server.  Take a look at the attachments...do you concur with this?  

thanks
Terminal-Server-Registry.pdf
Possible-Licensing-Server-Regist.pdf
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by:footech
ID: 38407496
With that key under LicenseServers in the registry, that functions as a manual override to specify a specific licensing server.
http://support.microsoft.com/kb/279561/EN-US
I don't know what to make of your second screenshot, nothing familiar there.

Odd that's there's no TS Licensing console on that machine though.  I've never upgraded a license server from 2003 to 2008 so I don't know if that could be the cause.  If the TS Licensing role isn't installed on the server I would be tempted to install it, but I don't know if that would break any existing functionality.  Better option would probably be to launch the TS Licensing console from any other machine - set one up if you have to - then use the console to connect to the suspected TS licensing server and see what shows.

I'm still curious what you see on the Terminal Server when you check in the TS Configuration, what is the License server discovery mode set to?
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Author Comment

by:Damian_Gardner
ID: 38407513
Here's what the TS machine shows:
TS-server-settings.pdf
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by:als315
ID: 38408258
I have same settings in TS machine, but in lsview I see list of licensing servers.
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Damian_Gardner earned 0 total points
ID: 38411092
Which machine do you run lsview from?
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by:als315
ID: 38412372
On Terminal server
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Author Comment

by:Damian_Gardner
ID: 38414998
Well - I'm not able to connect to that server from a console on the TS, so I'm not sure what to think.  But - I think we're going to simply reinstall the licensing on a 2003 server in the network, and get it re-affirmed on the network.  We're lucky that the functionality is still working for the terminal sessions, I guess.
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Author Closing Comment

by:Damian_Gardner
ID: 38450082
I'm going to reinstall the license server on another 2003 machine.  thanks for your help gentlemen.
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