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Need permission to change a file - Windows 7

Posted on 2012-08-29
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Last Modified: 2012-09-08
I recently upgraded from Win 7 32-bit to win 7 64-bit.  All went well except for some jpg files where I'm getting the error "You require permission from domain\slk to make changes to this file"  when I try to copy them, etc.  (I'm logged in as "domain\slk.")  

Here's what I've tried...

1) Unchecking "Encrypt contents to secure data" under properties.  I get the message "You will need to provide administrator permission to change these attributes"  I'm logged in as an administrator.

2) I tried unhiding the administrator account using the command prompt, but got the error message "the password does not meet the password policy..."

3) I tried enabling the Administrator Account Status in the Local Security Policy, but got the message that I don't have the correct permission.

4) I tried logging into the PC with the administrator account on the domain without success with the above.

I'm out of ideas, so any others would be appreciated.

Thanks,

Steve
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Question by:stkoontz
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7 Comments
 
LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 38347810
You will have to decrypt the files using the efs certificate that you originally had. Hopefully you have a copy of that certificate somewhere and can import that certificate into your certificate store otherwise those files are gone.
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Author Comment

by:stkoontz
ID: 38348326
I've never had an efs certificate.


Steve
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LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 38348744
Unchecking "Encrypt contents to secure data" under properties.  I get the message "You will need to provide administrator permission to change these attributes"  I'm logged in as an administrator.

This means it was encrypted and when you initially encrypt a file you are warned.. see video here
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Author Comment

by:stkoontz
ID: 38349833
I appreciate your suggestion, but since I didn't encrypt the file, there must be another reason why I'm having the trouble.

It showed up after I upgraded to 64-bit from 32-bit.  Could that have caused the difficulty?

Steve
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LVL 84

Expert Comment

by:David Johnson, CD, MVP
ID: 38353130
The only time that the checkbox "Encrypt contents to secure data" under properties." is checked is if the file is EFS encrypted. It may show up in a different color in explorer (green on my system)
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Accepted Solution

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stkoontz earned 0 total points
ID: 38353768
The problem started when I upgraded from 32-bit to 64-bit.  I didn't reformat the hard drive when I did the upgrade.  I'll try re-installing Windows with a hard-drive reformat and see if that corrects the problem.

(I made a full backup of my files before the upgrade and the backup files aren't encrypted.)
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Author Closing Comment

by:stkoontz
ID: 38378977
Reinstalling Windows took care of the problem.
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