Link to home
Start Free TrialLog in
Avatar of Schoemans
SchoemansFlag for Namibia

asked on

outlook 2010 moving mail to trash folder

my users are configured on imap gmail- google apps.
one user's having trouble with her mails...
whenever she gets new mail in, this mail will sit in her inbox for 10-15 sec and then automatically moves to the trash folder.

rules: only basic rules are configure, example... mail coming from john, will be moved to john's folder... i hope this is informative enough.

outlook 2010
windows 7 32 bit.
Avatar of DonConsolio
DonConsolio
Flag of Austria image

Check for a spam filter (either outlook or your antivirus) running wild. Try disabling spam filtering and re-check.
Avatar of Schoemans

ASKER

Will do an keep u posted, tomorrow morning. Midnight
all users are setup the same, running KAV as their anti-virus... it only occurs on one pc
hi  clonyxlro, we no mac 2011 outlook, the setting differ... but gmail settings are configured.
ASKER CERTIFIED SOLUTION
Avatar of Stelian Stan
Stelian Stan
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
will give it a shot and keep you posted...