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outlook 2010 moving mail to trash folder

my users are configured on imap gmail- google apps.
one user's having trouble with her mails...
whenever she gets new mail in, this mail will sit in her inbox for 10-15 sec and then automatically moves to the trash folder.

rules: only basic rules are configure, example... mail coming from john, will be moved to john's folder... i hope this is informative enough.

outlook 2010
windows 7 32 bit.
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Schoemans
Asked:
Schoemans
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1 Solution
 
DonConsolioCommented:
Check for a spam filter (either outlook or your antivirus) running wild. Try disabling spam filtering and re-check.
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SchoemansAuthor Commented:
Will do an keep u posted, tomorrow morning. Midnight
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SchoemansAuthor Commented:
all users are setup the same, running KAV as their anti-virus... it only occurs on one pc
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SchoemansAuthor Commented:
hi  clonyxlro, we no mac 2011 outlook, the setting differ... but gmail settings are configured.
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Stelian StanCommented:
You need to uncheck "Show in IMAP" for the All Mail label, otherwise even with auto-expunge and move to trash enabled, it will still archive any deleted items.

Hope this make sense.
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SchoemansAuthor Commented:
will give it a shot and keep you posted...
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