asked on

Wired and Wireless laptop connections advise "limited or no connectivity"

Hi Guys,

We have a work laptop that has an issue with its network connections.

We are getting "limited or no connectivity" on both the wired and wireless connections.

The wireless and wired connections are being used by other PC's and devices with no issue.

I have uninstalled and reinstalled the devices and drivers.

Reset TCP/IP and winsock using commands.

Disabled all antivirus and firewall software.

Still no luck after all this.

Laptop was working fine a week ago. No network/hardware/software changes have been implemented in that time.

I don't see it being a hardware issue as being a laptop it has separate wireless and wired modules installed into the motherboard. Unless there is an issue with the motherboard which is only affecting the two separate network modules...??? Don't know the chances of it being that though but id say very unlikely. But who knows with computers.

Any help much appreciated

John

I would first boot with a bootable DVD (Ultimate Boot or Linux) and check the network from the booted operating system. If the network works this way, it is probably good and then there is an operating system corruption on the hard drive in question.

.... Thinkpads_User

320adel

ASKER

Thanks mate.

Will give this a go shortly and let you know.

ASKER CERTIFIED SOLUTION

320adel

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

320adel

ASKER

I found the answer?

Wired and Wireless laptop connections advise &quot;limited or no connectivity&quot;

Wired and Wireless laptop connections advise "limited or no connectivity"