Petiel
asked on
Exchange 2010 Information Store
cannot store the Information Store service
Log Name: Application
Source: MSExchangeIS
Date: 8/29/2012 9:40:26 PM
Event ID: 5003
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: spectrumexch14.SpectrumOrt hopaedics. local
Description:
Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeIS" />
<EventID Qualifiers="49158">5003</E ventID>
<Level>2</Level>
<Task>6</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2012-08-30T01: 40:26.0000 00000Z" />
<EventRecordID>104581</Eve ntRecordID >
<Channel>Application</Chan nel>
<Computer>spectrumexch14.S pectrumOrt hopaedics. local</Com puter>
<Security />
</System>
<EventData>
<Binary>5B444941475F435458 5D00008601 0000FFFC13 0000000000 0000780100 001D482010 00000000FD 5C20100000 0000BD5F20 1000000000 1D48201000 000000FD5C 2010000000 00BD5F2010 00000000FD 7920100000 0000CD4A20 1000000000 BD5F201000 000000CD4A 2010000000 00BD5F2010 00000000FD 7920100000 0000FD7920 1000000000 FD79201000 000000FD79 2010000000 00FD792010 00000000FD 7920100000 0000FD7920 1000000000 FD79201000 000000CD4A 2010000000 00CD4A2010 00000000CD 4A20100000 0000BD5F20 1000000000 CD4A201000 000000BD5F 2010000000 00CD4A2010 00000000BD 5F20100000 0000CD4A20 1000000000 BD5F201000 000000FD79 2010000000 00CD4A2010 00000000BD 4420100000 0000CD6420 1000000000 E82D40100F 010480FD79 2010000000 00FD792010 00000000FD 7920100000 0000CD4A20 1000000000 BD5F201000 000000CD4A 2010000000 00BD5F2010 00000000FD 7920100000 0000CD4A20 1000000000 7A68001000 000000B81B 4010230104 8040660010 000000000D D440102301 0480</Bina ry>
</EventData>
</Event>
Log Name: Application
Source: MSExchangeIS
Date: 8/29/2012 9:40:26 PM
Event ID: 5003
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: spectrumexch14.SpectrumOrt
Description:
Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeIS" />
<EventID Qualifiers="49158">5003</E
<Level>2</Level>
<Task>6</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2012-08-30T01:
<EventRecordID>104581</Eve
<Channel>Application</Chan
<Computer>spectrumexch14.S
<Security />
</System>
<EventData>
<Binary>5B444941475F435458
</EventData>
</Event>
ASKER
time on the PDC and exchange are the same
ASKER
no VM environment except on PDC
ASKER CERTIFIED SOLUTION
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Here are few questions and thoughts.
=> Are we working on a VM Environment, if yes - please remove dependancy of time-check with VM Host.
=> What is the time on your PDC compared to Exchange?
(You can check which DC is your PDC Role Owner by running cmdlet netdom query FSMO)
=> Run the cmdlet netstop win32time && net start win32time, now try starting IS Service.
=> As a work around, manually set the time in-sync with your PDC Role Owner (DC) and try to start IS Service.
Regards,
Exchange_Geek