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Hi SNCSD,<br />
<br />
Which account are you logged in using? Is it the BESADMIN account or the global Administrator?<br />
<br />
Is your Attachment Service on this server or an alternate server?<br />
<br />
Mike
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Hi SNCSD,

Which account are you logged in using? Is it the BESADMIN account or the global Administrator?

Is your Attachment Service on this server or an alternate server?

Mike

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After playing email tennis with RIM support, it kept coming back to REINSTALL. It did fix it. but had to reinstall with the most recent version. reinstalling with same older version failed.
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After playing email tennis with RIM support, it kept coming back to REINSTALL. It did fix it. but had to reinstall with the most recent version. reinstalling with same older version failed.

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<div class="content wysiwyg-content">
trying to apply 5.0.2 BESX update. fails at &quot;Start Services&quot; with message: &quot;The setup application cannot update the settings for the Blackberry Attachment Service and will close&quot;. Now I cannot access server configuration service until setup.exe completes.<br />
<a href="https://filedb.experts-exchange.com/incoming/2012/08_w35/600016/LogInstall.txt" target="_blank" class="file-inline" title="Tail end of installation log (5 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>LogInstall.txt</a>
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LogInstall.txt

trying to apply 5.0.2 BESX update. fails at "Start Services" with message: "The setup application cannot update the settings for the Blackberry Attachment Service and will close". Now I cannot access server configuration service until setup.exe completes.

BESX update to 5.0.2 fails at start service - cannot update settings BAS

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.

Windows Server 2008

The BlackBerry operating system is proprietary; releases beginning with BlackBerry 10 include support for applications written for the Android platform. As such, developers can use almost any programming language that can be used for other smartphones, including Java, Adobe Air, .NET and HTML5/JS (via an app packaging framework like PhoneGap) .