No rules, but emails move automatically into subfolder
I have a strange problem with my Outlook 2010. In my inbox, I have a sub folder that has emails with subject "RE: GP/Name, Ship". When I receive emails from with the same subject name, it gets automatically redirected into this folder.
There is no rules running that is moving this email. Neither is conversation enabled on this folder nor the inbox. I restarted Outlook using /cleanrules but this is still occuring.
It only happens for this particular email subject.
Any ideas?
There is no rules running that is moving this email. Neither is conversation enabled on this folder nor the inbox. I restarted Outlook using /cleanrules but this is still occuring.
It only happens for this particular email subject.
Any ideas?
ASKER
It still goes into the folder after being renamed.
Reconfigure your outlook then check
The rule is created i guess in OWA .... server side rule.
http://www.library.illinois.edu/it/helpdesk/exchange/redirectowa.html
Managing Inbox Rules in Exchange Server 2010
http://www.msexchange.org/articles_tutorials/exchange-server-2010/management-administration/managing-inbox-rules-exchange-server-2010.html
- Rancy
http://www.library.illinois.edu/it/helpdesk/exchange/redirectowa.html
Managing Inbox Rules in Exchange Server 2010
http://www.msexchange.org/articles_tutorials/exchange-server-2010/management-administration/managing-inbox-rules-exchange-server-2010.html
- Rancy
ASKER
I've reset both client and server rules but still the same results.
Subsequently, I tried check marking "Show as Conversations", and moved the entire conversation back to Inbox. Then I moved it back into the subfolder and unchecked "Show as Conversations".
That seemed to have resolved the auto-move issue.
Subsequently, I tried check marking "Show as Conversations", and moved the entire conversation back to Inbox. Then I moved it back into the subfolder and unchecked "Show as Conversations".
That seemed to have resolved the auto-move issue.
ASKER CERTIFIED SOLUTION
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I guess than we might need to use MFCMAPI to try and check and delete any corrupted rules.
Delete Corrupted, Hidden or Stale rules from mailbox with MFCMapi
http://exchangeshare.wordpress.com/2008/04/10/delete-corrupted-hidden-or-stale-rules-from-mailbox-with-mfcmapi/
How to delete corrupted and hidden rules from a single mailbox in Outlook 2003
http://support.microsoft.com/kb/924297
Deleting a corrupt rule with MFCMAPI
http://www.windowsitpro.com/article/outlook-2007/deleting-a-corrupt-rule-with-mfcmapi
- Rancy
Delete Corrupted, Hidden or Stale rules from mailbox with MFCMapi
http://exchangeshare.wordpress.com/2008/04/10/delete-corrupted-hidden-or-stale-rules-from-mailbox-with-mfcmapi/
How to delete corrupted and hidden rules from a single mailbox in Outlook 2003
http://support.microsoft.com/kb/924297
Deleting a corrupt rule with MFCMAPI
http://www.windowsitpro.com/article/outlook-2007/deleting-a-corrupt-rule-with-mfcmapi
- Rancy
ASKER
It indeed looked like the grouping was manual.
Since you have no rules that could be creating this behaviour, you can try renaming the folder. Just to see where these mail will go.
please feedback your results.