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Exchange 2010

Hi

Exchnage 2010 enviroment, users can receive mail on OWA but not on Outlook.
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ishaam
Asked:
ishaam
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is all the Microsoft services running on RPC and mailbox server ?

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Is the Outlook in connected state to Exchange server ?
It maybe Services not Running on the RPC and Mailbox server :(

- Rancy
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Suliman Abu KharroubIT Consultant Commented:
What type os outlook profile ? pop3 or exchange rpc ?
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ishaamAuthor Commented:
Exchange
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Suliman Abu KharroubIT Consultant Commented:
Does it show "connected to exchange server" or "trying yo connect"  ?
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ishaamAuthor Commented:
Trying to conncet but OWA works - Exchange 2010
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Can you please share details to my first\second post.

Is the Outlook in connected state to Exchange server ?
It maybe Services not Running on the RPC and Mailbox server :(

- Rancy
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ishaamAuthor Commented:
Outlook state is connected and I checked the all the services on all the 2010 servers - no issues.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
What if the user sends an email to himself ?
Is this a migration from some old server ? If so check in Outlook profile which server is your Outlook pointing to ?
If it points to any server apart from CAS 2010 ... try to create a new Outlook profile with the new server.

- Rancy
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Suliman Abu KharroubIT Consultant Commented:
hold on on Ctrl and right click on outlook icon on notifications area (task bar) and click connection status... whats is the status ?

Do the emails go from outbox folder ?
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ishaamAuthor Commented:
Nothing happens.

i migrated the users a few days ago from exchange 2003 to 2010, no issues - he was working fine. This morning he notiifed me that he could'nt send mail from outlook it just says trying to connect. Owa works fine I can send and receive.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Which server is Outlook connecting to ....
What happens if he tries to send email in Outlook ?
Is single user facing this issue or multiple ? If single try re-creating Outlook profile.

- Rancy
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