boot stalls, reboot works

Posted on 2012-08-30
Last Modified: 2012-09-06
WinPro7 machine started acting odd during bootup.  The initial screen you see when it is booting that says "Please wait" seems to stall indefinitely. We have to hit the button on front of box to reboot. Once we reboot, the black window that gives options to boot normally or in safe mode comes up and then it boots fine. What do I need to check to figure out what is hanging it up? We do have Avast on this machine and I suspect it has something to do with the boot hang.
Question by:wfcrr
    LVL 1

    Accepted Solution

    Hi Wferr,

    Your first inclination may be correct Avast! does have an option available in it to scan prior to loading into Windows.

    If this issue started shortly after (maybe not immediately after) installation of Avast!, this could be your culprit.

    I would also suggest running Windows Restore tool to see what has changed recently on your machine that may be causing the hangup (a botched Windows update installation, etc.). You can run the System Restore. I suggest running the System Restore from within Windows and be sure to check the box at the bottom of the window that says, "Show Additional Restore Points," so that you can get a full overview of the system changes made.

    If you see something in the Restore Point List around the same time that your issue began, I would suggest running the System Restore (although you may have to go through re-installing Windows Updates again that get rolled back). Rest assured that data files are NOT EFFECTED by your rollback, only installations and system files.
    LVL 12

    Assisted Solution

    +1 on Wferr sugestions

    did it ever run correctly? did you notice the problem after you installed something?
    if so go i would suggest that you use Iobit unistaller (for free), then you can look for the most recent installed programs, if you sure it is avast then you could remove it, please remember to use the powerful scan option after the install as it scans the whole pc and takes out any registry entries etc.

    let us know how things turn out

    p.s: you can always go and check the event viewer and see what is failing
    LVL 91

    Assisted Solution

    i suggest to do a startup repair :      

    if that is unsuccessful, you can also do a system restore

    and just to be sure, i would run a diag on the disk -  it may have problems
    download UBCD to run diags :                              ultimate boot cd                        direct link UBCD
    LVL 12

    Expert Comment

    any update?

    Author Comment

    not yet, I plan to work on that one this weekend.
    LVL 1

    Expert Comment

    Hi wferr,

    Just bumping to see if you've made any progress. If not, we can delve in a bit more deep.

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