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Exchange 2010 shared calendars

Posted on 2012-08-30
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Last Modified: 2013-01-22
We are having an issue that all users are reporting.  For some reason they are losing their shared calendars.  It appears to be company wide and random.  A user will close outlook and when they open it again they have no shared calendar and have to reconnect to the share.  Sometimes they have no issues at all.  It is a new 2008 r2 server with Exchange 2010.  The event logs are clean and the users are reporting that they don't get any errors.  I ran ping tests from the exchange server for 24 hours and to a workstation and to an outside source and never dropped a packet.  Any suggestions would be great.  The users are using a mix of Office 2003 to 2010.
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Question by:cnesupport
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38350312
Was any upgrades done to Exchange or Windows .... recently ?
Any recent patches on client machines ?

- Rancy
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Author Comment

by:cnesupport
ID: 38350321
the server is a new install and all patches have been done.  As for the workstations it is a variety some are fully updated some are not.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38350370
What is the version of Exchange and is there a migration and was there any server dead or unsuccessfully removed in the environment ?

- Rancy
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Author Comment

by:cnesupport
ID: 38350397
Exchange Server 2010

Microsoft Corporation

Version: 14.02.0318.001

This was a migration the old server was a 2003 server running exchange 2003.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38350408
What about the old server .... not sure if that is causing this issue ?
Was it a DC\GC if removed ?

- Rancy
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Author Comment

by:cnesupport
ID: 38350416
yes it was demoted and removed.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38350435
Was it a DC\GC ?
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Author Comment

by:cnesupport
ID: 38350440
yes and it was demoted and removed from active directory.  All roles transferred to the new server.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38350793
If the old server was removed and no stale instances cant think what could cause such a wired issue .... hummm let me see if i can find something on this.

- Rancy
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Accepted Solution

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cnesupport earned 0 total points
ID: 38788777
turned out to be an issue with throttleing.  http://blogs.msdn.com/b/pepeedu/archive/2010/01/13/exchange-2010-client-access-throttling.aspx

this link doesn't describe the exact issue but the solution here fixed it
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Author Closing Comment

by:cnesupport
ID: 38804803
I found the solution
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