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sbs 2011 standard remote user gets kicked off every day around 3:45-4:00 pm

Posted on 2012-08-30
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Last Modified: 2013-04-01
SBS 2011 standard.

I have a weird issue going on.  If anyone could shed some light I would appreciate it.
Everyday the same user, whom is working remotely from home, gets the following message and get kicked out of her session.

"Terminal Services Gateway Server Administrator has ended the connection. Try reconnecting later or contact your network administrator for assistance."

she can restart the session and all is ok ...until the next day.

has anyone run into this ?

Dave
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Question by:curry199
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Robert Schutt earned 1500 total points
ID: 38351346
You can check the Terminal Services Configuration and see if there's a setting for auto disconnect after some time, like demonstrated here: http://mscerts.programming4.us/windows_server/Windows%20Server%202008%20%20%20Configuring%20Terminal%20Services%20(part%202).aspx
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by:curry199
ID: 38354250
Robert
Thank you for the suggestion.  I looked at those configurations and set the gateway to override the user session properties.  We will test it today....will know the answer at 4 pm.
I'll let you know.....
dave
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by:Robert Schutt
ID: 38398699
Any luck?
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Author Comment

by:curry199
ID: 38398754
no luck....it is almost 8 hrs to the minute everyday.  I know it is a setting somewhere but have not found it yet.....Thanks for the comeback.
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by:Robert Schutt
ID: 38399473
Giving it some more time on ye' olde Google I found:
change HKEY_Local_machine\ system\currentcontrolset\control\terminal server entry fDenyTSConnections from 1 to 0

Open in new window

Something to do with a local registry setting overriding a GPO setting when gpupdate runs. May be worth a shot (must admit, not really my area of expertise)
Imagine standard disclaimer here about risks altering the registry...
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Author Comment

by:curry199
ID: 38399971
looks like it is worth taking a look at.....thanks and have a good weekend.  i will post back the results.
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by:Robert Schutt
ID: 38462283
Did that last info lead to anything?
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Author Comment

by:curry199
ID: 38462753
Hi Robert....no she still gets kicked off in exactly 8 hrs.
Still looking for where to change it.
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by:Robert Schutt
ID: 38464059
Hey, too simple a suggestion maybe, but I have only been thinking about Terminal Services Configuration so far, have you also checked the Active Directory configuration? I think you can set on various levels but for sure on user level (on the Account tab): the Active Session Limit (I think it is called), which can be set to 8 hours.
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Author Comment

by:curry199
ID: 38464441
I'll take a look......next week.....I'm heading out for vacation!  LOL
thanks Robert!
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Expert Comment

by:lynxtech
ID: 38938684
I was wondering if you ever came up with a solution for this? I've got a user experiencing the same issue and have been searching around quite a bit for an answer.
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by:curry199
ID: 39038965
I've requested that this question be deleted for the following reason:

old
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