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Joomla 2.5 403 Error

Posted on 2012-08-30
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Last Modified: 2012-08-31
I have a joomla website running Installed version: 2.5.6. I I can log in to backend/ front end no problem.

The client had no problems either- was adding articles and suddenly NO one in their entire organization (Same external IP Number) can get into the site - they don't see the front end or back end any more- They all get 403 You don't have permission to view this page when they go to the backend or frontend URLs.

Extremely strange.

Some kind of Proxy server on their end?
Some kind of firewall?

I am running typical apache webserver/cpanel etc. I even restarted apache service and they still can't get in.
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Question by:mdoolittle
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5 Comments
 

Author Comment

by:mdoolittle
ID: 38351137
Well I figured it out- somehow that IP stack was put in the IP DENY MANAGER in cpanel. I didn't do it- and my clients have no access to cpanel-

Does anyone know if Joomla itself can do this? I have to figure out who put that entry in.
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Expert Comment

by:Abhijeet Rananaware
ID: 38351351
Is this website online ? or local machine ?

Can get us a screenshot of site so we can know what exact error are you getting ?

Regards,
Abhijit
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Accepted Solution

by:
Andrew Derse earned 1500 total points
ID: 38355225
I don't think Joomla has the ability to change the IP Stack, but I do know if a host machine (server) thinks a machine connects to it with a virus it can block that machine depending on the a/v software installed...so my guess is that it blocked the whole range because it's an internal site...?
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Author Closing Comment

by:mdoolittle
ID: 38355231
y it was an add-on to Joomla called rsFirewall that was the culprit. It had set to auto-block > 5 bad login attempts.
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LVL 13

Expert Comment

by:Andrew Derse
ID: 38355262
Yup rsFirewall can do that...it's a nice add-on to a website, but can be hard to figure out what's going on at times.
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