2nd FBI MoneyPak question

Posted on 2012-08-30
Last Modified: 2013-11-22
Hello Experts and those who contribute to the following link.

I am working on win7 64bit PC that was infected with FBI MoneyPak malware or virus, I found the above link on this site and cleaned all viruses by using the instruction and EmsisoftEmergencyKit; RogueKiller; Malwarebytes tools and also used MS Windows Security  Essential" but the only problem I have now is this;
1- Windows update is failing with error.
2- Windows Firewall can not be turned on.
3- windows firewall service can not be started.
Please advise if you have any idea?
Question by:Change2009
    LVL 29

    Accepted Solution

    Try this for Windows Updates:

    1. Download Windows update agents

    Make sure you download the relevant architect of the installer. There are different installer for different architects like 32bit, 64bit and Itanium based.

    Note: The latest version of Windows Update agents is "7.6.7600.256", however there is no installer available for it from MS.

    For an x86-based computer

    For an x64-based computer

    2. Stop the Windows Updates Service
    To stop the Windows Update service, go to Start > Run and enter C:\Windows\System32\Net stop WuAuServ

    3. Next, reinstall the Windows Update Agent.
    Windows might displays the following dialogue box as a response:
    "Install is not needed since windows update agent is already installed."

    In this case, right-click the downloaded .exe file, go to Properties and in the file name box amend the file name so it reads:
    WindowsUpdateAgent20-x86.exe /wuforce

    You should then be able to proceed with installation.

    4. Deleting Windows Update Temporary Folder
    Browse to Windows installation directory (mostly C:\Windows or C:\WINNT)
    rename the folder "SoftwareDistribution" to "SoftwareDistributionOLD"

    5. Finally, Start the Windows Updates Service
    After installation has completed, go to Start > Run and enter C:\Windows\System32\Net start WuAuServ to restart the service.

    Finally reboot the system and check for the updates again and let us know if it worked.


    Author Closing Comment

    Thank you Sharma for your advise, I followed your suggestion however I could not run the update even with force command, so the user agreed to take his computer without fixing the update issue and later I found out update might had been failed due to removing McAfee few months ago aince last update was from 2 months ago. When I login as the user IE was not responding and even I created a new user and with a new user IE was not responding and only if I login as administrator i could open web pages (this is stand alone win7 home edition). I installed firefox and we could then brows the web, so he is using firefox and not updating windows and he was okay with it for now.

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