Undeliverable email
User gets this error immediately when they try to send a simple email to this address:Your message did not reach some or all of the intended recipients.
Subject: BGI Supply of 2 decks
Sent: 8/29/2012 3:56 PM
The following recipient(s) cannot be reached:
egriesemer@burnersystems.c
You do not have permission to send to this recipient. For assistance, contact your system administrator.
MSEXCH:MSExchangeIS:/DC=co
nothing in message tracking.
No entry in the smtp logs
others in domain can email the target address.
sender can email to other external addresses.
Outlook 2010
exchange 2003
set up outlook profile on different PC - same results
Appriver smart hosting
Thanks
Subject: BGI Supply of 2 decks
Sent: 8/29/2012 3:56 PM
The following recipient(s) cannot be reached:
egriesemer@burnersystems.c
You do not have permission to send to this recipient. For assistance, contact your system administrator.
MSEXCH:MSExchangeIS:/DC=co
nothing in message tracking.
No entry in the smtp logs
others in domain can email the target address.
sender can email to other external addresses.
Outlook 2010
exchange 2003
set up outlook profile on different PC - same results
Appriver smart hosting
Thanks
ASKER CERTIFIED SOLUTION
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Few things to know before answering anything
- Is sender able to send emails using OWA?
- In Outlook What does it show in the FROM Field?
- Is any other user able to send to the same recipient?
- Are both the users in same domain or different domains (is the recipient within your domain or some outside domain)
- Is sender able to send emails using OWA?
- In Outlook What does it show in the FROM Field?
- Is any other user able to send to the same recipient?
- Are both the users in same domain or different domains (is the recipient within your domain or some outside domain)
Bottom section:
This is from the exchange properties of an AD user
This is from the exchange properties of an AD user
Either some restrictions on the Recipient User or the From filed is wrongly set.
You can try sending using OWA\Webmail ?
Regards
You can try sending using OWA\Webmail ?
Regards
Can you try to send a test mail thru OWA? If you have auto complete try to delete it and manually type his email address.
@vicky19/suriyaehop.
Folks, avoid asking the same question - read the points above and then ask something new. No point repeating the same questions, else MODs would have to be involved to DELETE posts.
Folks, avoid asking the same question - read the points above and then ask something new. No point repeating the same questions, else MODs would have to be involved to DELETE posts.
ASKER
Recipient has not responded to the check for restrictions request.
A different user within this domain successfully send the email.
No further action is needed.
A different user within this domain successfully send the email.
No further action is needed.
Can he send from OWA\Webmail ? Could be possible Outlook cache issue :)
- Rancy