Link to home
Start Free TrialLog in
Avatar of bud01
bud01

asked on

Send on Behalf of delivery receipt not going to delegate

We have an exchange server 2003 using outlook 2007. the delivery receipts used to go back to the delegate.  we had to do a re install and now the delivery receipts are going to the send on behalf user.  I cannot figure out how to send the receipts back to the delegate.  Does anyone know how to do this.

Thanks
Avatar of Manpreet SIngh Khatra
Manpreet SIngh Khatra
Flag of India image

The reason why it goes to the send on behalf user cause the emails are going from his Sent items.

- Rancy
What i meant was Send-on-behalf isnt actually sending as that user. If it was SendAs then it would go to the user itself.

- Rancy
Avatar of bud01
bud01

ASKER

Is sendas the same as send on behalf?  Will the email still say sent on behalf of?
Is SendAs the same as send on behalf? - Nopes when you give SendAs it looks like its coming from the Original user itself.

- Rancy
Avatar of bud01

ASKER

There must be a way to do this because it worked on our old server.  Delivery receipts would go back to the delegate but read receipts would go to the send on behalf user.
When sending mail as a different user the delivery and read receipts go to the wrong mailbox
https://www.experts-exchange.com/questions/25152998/When-sending-mail-as-a-different-user-the-delivery-and-read-receipts-go-to-the-wrong-mailbox.html

Correct
- If the mail system identifies the mail as sent from the partner (send-as), system responses will by default go to that partner.
- If the mail system identifies the assistant as the sender (send-on-behalf) the recipient will see this.

Check this similar article

- Rancy
Are the emails sent to an external user or internal user. Lets say UserA is sending email on Behalf of UserB. Email is sent to UserC. Per your requirement you want the Read Receipt to goto UserA. If we are getting this correct then you may refer the below articles.

http://forums.msexchange.org/m_1800532072/mpage_1/key_/tm.htm#1800532078
http://forums.msexchange.org/m_1800400752/printable.htm

Creating Outlook rules would be an option in any case
S_K_S: If you can please clear my doubt as i too was thinking of Creating a rule but what criteria was my concern.

How would a rule determine the Read receipt was for the Original user or the Send-on-behalf one ?

What i mean is UserA has rights to UserB ... he sends 2 emails
1. With his own id to a user requesting for delivery receipt
2. With Send-on-behlf to a user requesting for delivery receipt

How would a rule interpret if the email was used by his own id or Send-on-behalf ?

- Rancy
Rancy: You would find the answer to your question on the articles I shared.

Answer to your question on RULE: Create rule for put one copy of user4 mail to user1 with particular subject contains some particular word .For that tell user1 to add some word in subject what we have mentioned in rule.
I checked the articles .... so do you mean that everytime an email sent on behalf should have a Specific work or Symbol or something ...... I wouldnt do it but will leave it to bud01
Avatar of bud01

ASKER

Just noticed that when user a sends on behalf of user b the email comes from user b.  It used to come from user a sent on behalf of user b.  That is no longer happening.  How do I get it back to saying "sent on behalf of user b".  That is probably why user b is getting the delivery receipts.
ASKER CERTIFIED SOLUTION
Avatar of S_K_S
S_K_S

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
That means its setup as SendAs :(

- Rancy
Avatar of bud01

ASKER

I did have the send as rights checked.  I removed the user from ad user security all together but stll does not say sent on behalf of.  Does this take time to take effect in AD?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial