Link to home
Start Free TrialLog in
Avatar of mikehale1
mikehale1

asked on

Exchange calendar items not syncing

I'm seeing problems related to Exchange calendar items at one of my clients.

The first issue is that some calendar items, created either in Outlook or on an iPhone, appear on the creator's own Outlook calendar, but not on another user's computer on which the creator's mailbox is configured as an additional mailbox in Outlook.

The second issue is that some calendar items that are created on an iPhone appear neither on the creator's Outlook calendar, nor on any other user's instance of the creator's calendar.

They are running Exchange 2003, and a mix of Outlook 2007 and 2010.  The problem is independent of Outlook version.

I wonder if rights or flags are set differently on the iPhone-created events.  I'm not sure how to check this on individual items, other than to view them in Outlook.  Nothing stands out as being different when the items are viewed in Outlook, such as the private flag, which is not set.

There are no event log entries on the server that would indicate a problem, such as an ActiveSync error at the time when a calendar item is created on an iPhone.
ASKER CERTIFIED SOLUTION
Avatar of S_K_S
S_K_S

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of S_K_S
S_K_S

I would suggest first check how things look like if you check from OWA - Do you notice any difference.

If all looks good through OWA then moving Outlook to online mode and checking makes sense.
Also reconfiguring the profile on Iphone also should be tried.

- SKS
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial