Exchange 2010 Room mailbox not auto-accepting meetings despite being set to autoaccept
Posted on 2012-08-30
We've recently replaced our Exchange 2010 server with a new one. The migration went without a hitch. However we have one issue that may be unrelated.
We have two meeting room mailboxes, A and B. Meeting room B works fine with meeting requests being auto-accepted and any conflicts being sent to a delegate for approval with the meetings marked as tentative. Meeting Room A however doesn't automatically accept meetings and doesn't send anything to the delegate. Meetings sent to Meeting Room A don't even show up in it's calendar at all.
Both have the same set up - I've exported all the mailbox and calendar settings to a CSV using powershell and both mailboxes have identical settings. Both have AutomateProcessing set to AutoAccept, both have the same delegate info. Both have all the same Resource settings in both EMS and EMC and the delegate and calendar sharing settings in Outlook and OWA are both identical, and yet they aren't working the same.
If you look at the inbox of Meeting Room A meeting requests appear in the inbox but sit there as unread items rather than disappearing as accepted in Room B's inbox.
If you click on any of the unread items in the Room A's inbox then the calendar entry appears, as tentative, despite not having yet click tentative as an action.
This has apparently only started since we moved Exchange 2010 servers a few weeks ago.
My only thought so far is to export the contents, delete Room A, and create a new mailbox, re-configure it and import the data.
Any suggestions be we do that?