I was called to a school yesterday. they run Exchange 2010. the teachers use smart phones and want their exchange account on their smart phones.
the thing is, when you try to set up the account on the smart phone, it fails with "unable to contact server" or similar message.
Now, and this is where I need help, if you go to the user in AD and go to the security tab and put a check mark in Inherit permissions from parent, the mail set up on the smart phone works.
15 minutes later, no joy unless you go in and turn on the inherit permissions again.
So, where is this permission coming from? Where is the parent and what setting is preventing the user from setting up smart phone mail unless inherit is turned on?
This is a Windows server 2003 domain.