system log not recording errors in connecting remote/redirected printers

Posted on 2012-08-30
Last Modified: 2012-10-03
Hi, I have a windows 7 U system that some users remote into from time to time.  They all have different printers and if Windows does not have the correct driver for them, it will show me in the system log, something like "failed to load driver for Brother MFC 8890DN".  From there I know what driver to load.

This one system will setup the redirected printers if it has the correct drivers, but if it does not, it will not give me that error in the system log.

Question, can anyone help on this?  Thanks all.
Question by:Dan
    LVL 19

    Accepted Solution

    Printer logs might be available under a specific log: Applications and Services Logs>Microsoft>Windows>PrintService.
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    Expert Comment

    Your feedback is welcome. Thank you.

    Author Closing Comment

    I am so sorry, seriously, I have no excuse, this just slipped through the cracks for me.  That is exactly what I needed.
    LVL 19

    Expert Comment

    I'm glad I've helped. Thank you for closing the question. Have a nice time!

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