Outlook 2011 for Mac won't receive new mail

Posted on 2012-08-30
Medium Priority
Last Modified: 2012-08-30
I have Outlook 2011 for Mac. Receiving Email from an Exchange Server. It won't receive new email. But new email shows in web outlook. Calendar, notes, & tasks are syncing properly.

I have run database utility to no avail......any suggestions.
Question by:PcDr32
LVL 13

Accepted Solution

Xaelian earned 2000 total points
ID: 38352167
What version of Outlook for mac 2011 do you have?


1) Restart Outlook
2) Click/unclick "show in groups" will refresh with the new messages appearing without having to restart.
3) Refresh cache for Exchange accounts
4) Revert to a previous copy of Microsoft Office for mac. If you don't have a copy you'll need to re-install.

Author Closing Comment

ID: 38352351
Refresh Cache Fixed it!!!!!


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