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Exchange 2010 - Ghost objects in global address book

Posted on 2012-08-30
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I have two items that are showing in the global address book that I want to hide and or get rid of.  The two items are not listed in the recipient configuration under mailbox or distribution group.  

When I tried to use the powershell command I get an error that the object does not exist in the domain controller.  I decided to try and fake it out by recreating the objects but that didn't work either.  

Any ideas on how to remove these items or find out where the global address book thinks they are?
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Question by:taadmin
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by:Manpreet SIngh Khatra
ID: 38352156
Possible contacts or Mail enabled Public folders :)

- Rancy
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by:Manpreet SIngh Khatra
ID: 38352163
Sorry you said cant find them in Recipient configuration so only place left is Public Folders ... see if you can find the object in ADUC ?

- Rancy
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Author Comment

by:taadmin
ID: 38352189
I looked at the public folders and they are not listed in there either.  Really I have no idea how they would've been part of Exchange as they were never mailboxes in the first place.  I have done a search in Active directory and I have not found them.
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by:Manpreet SIngh Khatra
ID: 38352202
Can you please if possible share a screenshot of them ?

- Rancy
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by:taadmin
ID: 38352213
from the address book?
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Author Comment

by:taadmin
ID: 38352236
here is a screenshot
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by:Manpreet SIngh Khatra
ID: 38352244
Sorry but no screenshot :(
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Author Comment

by:taadmin
ID: 38352248
I tried to attach a file but I have no clue where it went.  The items in question are listed in  the GAB as Asset Copy 2012 - alias is assetcopy2012
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Author Comment

by:taadmin
ID: 38352263
The second is Conference Room A - alias conferencerooma

The Email address address in the properties says
 
x400:C=us;A=; P=NHHFA;O=Exchange;S=assetcopy2012
SMTP:assetcopy2012@nhhfa.org


x400:C=us;A=; P=NHHFA;O=Exchange;S=conferencerooma
SMTP:conferencerooma@nhhfa.org
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Author Comment

by:taadmin
ID: 38352268
Oh - also I know it is not a user or distribution group because the icon next to each is a picture of a file folder with an envelope on it.  This as you mentioned before seems to indicate a mail enabled folder
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by:Manpreet SIngh Khatra
ID: 38352273
Did you try to search in ADUC with the email address as below ?
assetcopy2012@nhhfa.org
conferencerooma@nhhfa.org

- Rancy
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Author Comment

by:taadmin
ID: 38352295
Yes and there are no items that match the current search
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by:Manpreet SIngh Khatra
ID: 38352298
Run the below command .... once the command completes try to find the Asset copy and Condroom

Get-PublicFolder -Identity \NON_IPM_SUBTREE -Recurse -ResultSize Unlimited  | Format-List Name  > C:\Public.txt

- Rancy
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Author Comment

by:taadmin
ID: 38352302
I have to log out of the exchange server for now so I will do it first thing in the morning.
Thanks.
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by:Manpreet SIngh Khatra
ID: 38352333
cool ... keep me updated
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Author Comment

by:taadmin
ID: 38354769
This is what was produced:




Name : NON_IPM_SUBTREE

Name : EFORMS REGISTRY

Name : Organization(409)

Name : Organizational Forms

Name : Events Root

Name : OFFLINE ADDRESS BOOK

Name : /o=NHHFA/cn=addrlists/cn=oabs/cn=Default Offline Address List

Name : OAB Version 2

Name : OAB Version 3a

Name : OAB Version 4

Name : EX:/o=NHHFA/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)

Name : EX:/o=NHHFA/ou=First Administrative Group

Name : OWAScratchPad{22CBC541-B3FE-44C6-9DD9-76F37D1F8A7E}

Name : OWAScratchPad{D204A937-B4AC-404C-9E3E-007EF3790B6D}

Name : OWAScratchPad{D724CCE7-B24B-4B50-B5EF-119F3B3E852B}

Name : SCHEDULE+ FREE BUSY

Name : EX:/o=NHHFA/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)

Name : EX:/o=NHHFA/ou=First Administrative Group

Name : Schema

Name : schema-root

Name : Default

Name : microsoft

Name : exchangeV1

Name : StoreEvents{D204A937-B4AC-404C-9E3E-007EF3790B6D}

Name : globalevents

Name : internal
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by:Manpreet SIngh Khatra
ID: 38354795
Get-PublicFolder -Identity \IPM_SUBTREE -Recurse -ResultSize Unlimited  | Format-List Name  > C:\Public.txt

:) - Rancy
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Author Comment

by:taadmin
ID: 38354844
The error message that I get says "No existing 'PublicFolder' matches the following identity: 'IPM_SUBTREE'
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Expert Comment

by:Manpreet SIngh Khatra
ID: 38354854
Get-PublicFolder -Identity "\" -Recurse -ResultSize Unlimited  | Format-List Name  > C:\Public.txt
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Author Comment

by:taadmin
ID: 38354895
Interestingly enough the IPM_SUBTREE is showing up in the file.  ConferenceroomA and AssetCopy2012 does not.
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by:Manpreet SIngh Khatra
ID: 38354938
So does the last comment gives you a list of all the PF's in your environment ?

- Rancy
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Author Comment

by:taadmin
ID: 38354946
yes.
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Author Comment

by:taadmin
ID: 38354958
I would send you the file however everytime I browse for the file, select it then select attach I get a message that says to select the file to uploaded.  no clue what it wants.
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by:Manpreet SIngh Khatra
ID: 38355033
Humm no issues .... quiet strange !!

If the object isnt found in AD where could it be ?

Do we have multiple domains ?

- Rancy
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Author Comment

by:taadmin
ID: 38355057
Just one domain.  I can tel you that the assetcopy2012 was actually a copy of our asset database in an old helpdesk system.  Assets was a subfolder under the helpdesk folder.  

Conferencerooma may have been a public calender at one point, not really sure.  We do have an active conference room a but the mailbox is called confrooma
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by:Manpreet SIngh Khatra
ID: 38355124
Strange and it should either be .... what all information do they list and are they seen in GAL from OWA ?

PF\Contact\Mailbox\DL :(

- Rancy
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Author Comment

by:taadmin
ID: 38355221
These show up in the gal as public folders
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Author Comment

by:taadmin
ID: 38376909
I can not get into the webapp.  We must have it blocked somewhere.  I get a login screen but when I enter the credentials is says the page cannot be displayed.
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Author Comment

by:taadmin
ID: 38377006
I think I may have stumbled onto something.  when I run the cmdlet
get-mailbox|fl name, emailaddresses >> c:\addresses.txt       it runs great however when I

run Get-MailPublicFolder | fl name, emailaddresses >> pf-addresses.txt     it fails and a whole bunch of errors come up.  From what I can see the offline address book is corrupt.
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by:Manpreet SIngh Khatra
ID: 38378683
It will fail as not necessary that all PF's would be Mail enabled.

As its a PF it should be in MESO or in the command i shared as i to work on such things everyday :)

Huff can understand how lengthy its getting ..... but using EE thatss at most i can ... let me see today i can get something more in my Lab.

Can you share the error when you try to create an object with the same name ... plzz

- Rancy
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Author Comment

by:taadmin
ID: 38388024
I created the public folders again and mail enabled them.  They now appear in the Gal twice.  Interestingly enough the email addresses were created with a 1 on the end of them.   So it must know something is out there I just can't get to it.
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Author Comment

by:taadmin
ID: 38388039
When I tried to change the email address it says it is use.  


--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
The following error(s) occurred while saving changes:

Set-MailPublicFolder
Failed
Error:
The proxy address "X400:C=us;A= ;P=NHHFA;O=Exchange;S=assetcopy2012;" is already being used by "nhhfa.org/Microsoft Exchange System Objects/asset copy 2012". Please choose another proxy address.


Error:
The proxy address "SMTP:assetcopy2012@nhhfa.org" is already being used by "nhhfa.org/Microsoft Exchange System Objects/asset copy 2012". Please choose another proxy address.




--------------------------------------------------------
OK
--------------------------------------------------------
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by:Manpreet SIngh Khatra
ID: 38388102
The error also says "Microsoft Exchange System Objects" ...... so its there ..... can you right click on that OU in ADUC and try to find with "assetcopy2012" or "assetcopy2012@nhhfa.org"

- Rancy
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Author Comment

by:taadmin
ID: 38388224
I finally found the stupid things.  Apparently in active directory, in order to see MESO you have to have this little thing called Advanced Features turned on.  I am not overly familiar with Exchange 2010 or Windows 2008 servers.  This could have been solved along time ago had I been able to see the Microsoft Exchange System Objects in the first place, I just figured it was a change in how exchange and AD worked in the new environment.  


Thank you for your patience.  Nothing like learning on the fly
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Accepted Solution

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Manpreet SIngh Khatra earned 2000 total points
ID: 38388258
I finally found the stupid things - YIPEEEE !!!!

Apparently in active directory, in order to see MESO you have to have this little thing called Advanced Features turned on - Oops my mistake :(

Your always welcome !!

- Rancy
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