BGD302
asked on
Outlook 2010 appointment tracking issue
Environment: Exchange 2010, Outlook 2010, Windows 7 Pro (86 and 64), Server 2k8 R2, no special add-ins, server supports about 150 users
Our company's head administrative assistant is set up as a delegate for several executives and regularly manages their calendars. Earlier this year she set up some recurring meetings for these people with herself as the organizer. Now these meetings do not show up on their calendars, but do on hers. When she opens one occurrence or the entire series, the Tracking button in the ribbon is missing and she can only reply to it as if she had invited herself. It appears as if she has become a regular attendee and is no longer the organizer, even though she is still listed as the organizer. We cannot recreate the issue so I suspect an update somewhere along the line has fixed it, but the derelict meetings still exist.
I have two questions:
1) Has anyone experienced this behavior before? (I have not been able to find it through Google)
2) Is there a safe way to retake ownership of the meetings, if this is indeed the problem? I don't want to risk destroying an exec's calendar in the process.
Thanks in advance for your help.
Our company's head administrative assistant is set up as a delegate for several executives and regularly manages their calendars. Earlier this year she set up some recurring meetings for these people with herself as the organizer. Now these meetings do not show up on their calendars, but do on hers. When she opens one occurrence or the entire series, the Tracking button in the ribbon is missing and she can only reply to it as if she had invited herself. It appears as if she has become a regular attendee and is no longer the organizer, even though she is still listed as the organizer. We cannot recreate the issue so I suspect an update somewhere along the line has fixed it, but the derelict meetings still exist.
I have two questions:
1) Has anyone experienced this behavior before? (I have not been able to find it through Google)
2) Is there a safe way to retake ownership of the meetings, if this is indeed the problem? I don't want to risk destroying an exec's calendar in the process.
Thanks in advance for your help.
ASKER
Do you mean export their calendar as a pst to back it up, try to reclaim the event on the server with something like a powershell cmdlet, and import the pst calendar back in to place if it gets screwed up?
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ASKER
Seems to be an ActiveSync issue, we're running scans to see who is using it and trying to correlate that with the event. I'll use the pst file suggestion once that's done. Thanks for the help!
2) Is there a safe way to retake ownership of the meetings, if this is indeed the problem? I don't want to risk destroying an exec's calendar in the process - extract the data to PST ..... but do you really want to proceed ?
- Rancy