Outlook 2010 appointment tracking issue
Posted on 2012-08-30
Environment: Exchange 2010, Outlook 2010, Windows 7 Pro (86 and 64), Server 2k8 R2, no special add-ins, server supports about 150 users
Our company's head administrative assistant is set up as a delegate for several executives and regularly manages their calendars. Earlier this year she set up some recurring meetings for these people with herself as the organizer. Now these meetings do not show up on their calendars, but do on hers. When she opens one occurrence or the entire series, the Tracking button in the ribbon is missing and she can only reply to it as if she had invited herself. It appears as if she has become a regular attendee and is no longer the organizer, even though she is still listed as the organizer. We cannot recreate the issue so I suspect an update somewhere along the line has fixed it, but the derelict meetings still exist.
I have two questions:
1) Has anyone experienced this behavior before? (I have not been able to find it through Google)
2) Is there a safe way to retake ownership of the meetings, if this is indeed the problem? I don't want to risk destroying an exec's calendar in the process.
Thanks in advance for your help.