Swapping RAID cards

Posted on 2012-08-30
Last Modified: 2012-09-17
I have a server I have diagnosed to a bad RAID card.  I want to replace it with an exact replacement, but I'm not sure how I will go about setting the drives back up because their info is on the other RAID card.  It is a Dell PowerEdge 800, the card is a: D9872 DELL 6Channel Pci 64BIT 66MHZ SATA RAID Controller.

I want to take the bad out, put a new one in, and have my data/OS come back up, any way to do that?
Question by:dbestcomputers
    LVL 46

    Expert Comment

    The cards support drive roaming and will automatically get the configuration, but you must make sure that the cards are running the same firmware if you want to insure success.

    If you do not have the ability to determine firmware of the old card, then you will have to contact Dell to find out if that is going to be an issue.  The vast majority of the time they won't change metadata and cause things to be screwed up. But you need to take the necessary precautions.

    The online release notes for controllers don't go into that detail.
    LVL 46

    Accepted Solution

    Your other issue is that unless you stayed current with both firmware and drivers, then your system won't boot on new firmware.  This is also rare, but not impossible.  That is your other question for dell.

    Author Comment

    Great thanks.  The system boots and works OK right now, it just BSODs after being on a couple of days, I used some debugging tools to determine it was a drive/controller issue.  So at this point I can boot to the RAID BIOS, locate the firmware version, and order a replacement.  Thanks!
    LVL 46

    Expert Comment

    Correct - please read release notes. you may have to update drivers or BIOS first, since you are booted to it.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Join & Write a Comment

    Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
    Lets start to have a small explanation what is VAAI(vStorage API for Array Integration ) and what are the benefits using it. VAAI is an API framework in VMware that enable some Storage tasks. It first presented in ESXi 4.1, but only after 5.x sup…
    This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
    This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now