Link to home
Start Free TrialLog in
Avatar of Agrippa
AgrippaFlag for Netherlands

asked on

Windows 7 keeps booting to the recovery manager

Hi All,

I have got a laptop which keeps booting into the recovery manager of Windows 7. Nothing works and it cannot auto fix the problem. I triend almost everthing, also booting to Safe mode, Last know good config and so on. So I took out the disk an scanned the disk with a PC. It found and disinfected a virus. Put it back in the laptop, still the same.

Anyone any idea?
Avatar of azzmoh
azzmoh

Hi

It seems like your Operating System is Corrupted .
Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

Please do the following to fix it

To run the Bootrec.exe tool, you must start Windows 7 Disk or USB . To do this, follow these steps:
1.Put the Windows  7 installation disc in the disc drive, and then start the computer.
2.Press a key when you are prompted.
3.Select a language, a time, a currency, a keyboard or an input method, and then click Next.
4.Click Repair your computer.
5.Click the operating system that you want to repair, and then click Next.
6.In the System Recovery Options dialog box, click Command Prompt.
7.Type Bootrec.exe, and then press ENTER.

that will repair you OS and should boot normally after that .

Many Thanks
Azz Moh
Avatar of nobus
since you found a virus, there may be more
scanning from another PC does not help, you need to be booted from it for the scanners to work properly
best download the Windowsoffline defender to scan (stop the quick scan - and launch a complete scan) :  http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Avatar of Agrippa

ASKER

Hi Nobus,

scanning from another PC always helps, because offcourse the virus and spyware needs to be removed and a scanner does exactly that. It also worked, because the virus is now gone. Offcourse you need to pay attention to if it disinfects or removes the file, it may be startup files of the OS. An offline scan from a boot is in fact the same, but more work / more complecated and the hardware around the infected harddrive is not important for removing the virus / spyware. So attaching it to another working PC with the right tools works great.
Avatar of Agrippa

ASKER

Hi Azz Moh,

bootrec will not work, because Windows DOES boot, there is no error like: no os found / bootmgr missing / etc. etc. Windows boots, BUT goes to recovery console. The problem therefore is elsewhere.
ASKER CERTIFIED SOLUTION
Avatar of Agrippa
Agrippa
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Agrippa

ASKER

Reason for accepting own solution is: solution works, why else would I choose it...