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Windows 7 keeps booting to the recovery manager

Posted on 2012-08-31
Medium Priority
Last Modified: 2012-09-06
Hi All,

I have got a laptop which keeps booting into the recovery manager of Windows 7. Nothing works and it cannot auto fix the problem. I triend almost everthing, also booting to Safe mode, Last know good config and so on. So I took out the disk an scanned the disk with a PC. It found and disinfected a virus. Put it back in the laptop, still the same.

Anyone any idea?
Question by:Agrippa
  • 4

Expert Comment

ID: 38354437

It seems like your Operating System is Corrupted .
Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

Please do the following to fix it

To run the Bootrec.exe tool, you must start Windows 7 Disk or USB . To do this, follow these steps:
1.Put the Windows  7 installation disc in the disc drive, and then start the computer.
2.Press a key when you are prompted.
3.Select a language, a time, a currency, a keyboard or an input method, and then click Next.
4.Click Repair your computer.
5.Click the operating system that you want to repair, and then click Next.
6.In the System Recovery Options dialog box, click Command Prompt.
7.Type Bootrec.exe, and then press ENTER.

that will repair you OS and should boot normally after that .

Many Thanks
Azz Moh
LVL 93

Expert Comment

ID: 38357148
since you found a virus, there may be more
scanning from another PC does not help, you need to be booted from it for the scanners to work properly
best download the Windowsoffline defender to scan (stop the quick scan - and launch a complete scan) :  http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline

Author Comment

ID: 38357174
Hi Nobus,

scanning from another PC always helps, because offcourse the virus and spyware needs to be removed and a scanner does exactly that. It also worked, because the virus is now gone. Offcourse you need to pay attention to if it disinfects or removes the file, it may be startup files of the OS. An offline scan from a boot is in fact the same, but more work / more complecated and the hardware around the infected harddrive is not important for removing the virus / spyware. So attaching it to another working PC with the right tools works great.
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Author Comment

ID: 38357176
Hi Azz Moh,

bootrec will not work, because Windows DOES boot, there is no error like: no os found / bootmgr missing / etc. etc. Windows boots, BUT goes to recovery console. The problem therefore is elsewhere.

Accepted Solution

Agrippa earned 0 total points
ID: 38357180
The solution is this:

removing all virus and spyware as mentioned before and then going into the command prompt (system recovery option on boot) and then do an offline system file check and repair:

sfc /scannow /offbootdir=d:\ /offwindir=d:\windows

Where D is your system drive offcourse.

After this Windows booted fine.

Author Closing Comment

ID: 38371449
Reason for accepting own solution is: solution works, why else would I choose it...

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