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Issue converting Word 2007 to PDF using Adobe Acrobat X Standard

The user has tried to convert a 2007 word document with tags\hyperlinks into pdf but once the conversion is done the tags do not work within the pdf file. Once in Adobe, if we go under accessibility the Add Tags to document is grayed out. Does anyone have a resolution for this issue? tks
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jmcdm60
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jmcdm60
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jmcdm60Author Commented:
The user has had no issues with Word 2007 and Adobe Acrobat X Standard the whole time she has been using them.
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jcimarronCommented:
jmcdm60--Are you commenting on my suggestions?
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jmcdm60Author Commented:
No, I was updating my notes. I did check out the links and there were no changes on the network that would have caused this to hppen from one day to the next. Hope this further information helps.
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jcimarronCommented:
jmcdm60--If this is something new/recent, run a System Restore from a date before the problem started.
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jmcdm60Author Commented:
It seems that the issue was with outlook 2007, switched back to Outlook 2003 and was able to resolve the issue.
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jmcdm60Author Commented:
It resolved the user' issue
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