MapPoint 2011 on a windows 7 64bit machine

Posted on 2012-08-31
Last Modified: 2013-03-12
Hello all,

I am trying to install MapPoint 2011 on several users that are running Win7 Pro 64bit with office 2010 64bit and I am running into issues getting MapPoint to install.

I had to download before hand .Net 4.0 as it is a pre-req that keeps bombing out. Now I get another pre-req that bombs out the installation.

Here is the error:

Error header: Unsupported 16-bit application

the program or feature "\??\unc\Servername\Software\mappoint 2010\install\mappoint\msmap\redist\msvcrt\vcredist_x86.exe" cannot start or run tue to incompatibity with 64-bit versions of windows. please contact the software vendor to ask if a 64-bit windows compatible version is avalible.

To my knowledge there is no 64 bit version of map point. If anyone has a surefire method of installing this 32bit application on a 64 bit machine please let me know

Question by:Rbraswell
    LVL 10

    Accepted Solution

    It looks like the copy of the INSTALLER for visual C runtimes might be 16 bit.

    If you're lucky, pre-installing the Visual C runtimes with a proper installer might cause the Mappoint installer to see that Visual C runtimes is install and skip running the 16-bit installer.

    I'm going to guess that it was developed with VS 2008, those runtimes are here:

    Here are the VS 2010 runtimes:

    So pre-install one or both of the above and then see if the Map Point installer goes without a hitch.

    Author Comment

    I did the above method and am still unable to get it installed. Throws the same error also.
    LVL 10

    Expert Comment

    Hmmmm... i did some googling and it looks like even if you could get it installed, you may experience operational problems with Mappoint 2011 - but here are some methods and tips that involve UNINSTALLING your current version of Visual C runtimes:

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