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To restore individual mailbox from tape in Backup Exec 2012

Posted on 2012-08-31
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Last Modified: 2012-08-31
Hi Experts,

One of my employee deleted his mailbox so that I have to restore from Tape.
The thing is that I duplicated it to the Disk (External USB with enough diskspace) and cataloged but I couldn't select an individual mailbox.
All I can see is mail store 2. I think I enabled GRT to be able to restore the individual mailbox.
What options do I have? I cannot restore the whole mail store.
Thanks in advance.
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Question by:Ksean
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Expert Comment

by:Busbar
ID: 38354936
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Author Comment

by:Ksean
ID: 38355011
My problem is that I cannot see those individual mailboxes but the entire mail store.
Any other idea?
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LVL 33

Expert Comment

by:Busbar
ID: 38355071
choose the right scrolling pane, see my article to know where to expand, if you can't see them then you might have not enabled GRT on the backup
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Author Comment

by:Ksean
ID: 38355209
I am not sure GRT was enabled when backed up because the guy who is supposed to take care this did enable it. Is there any other way to restore individual mailbox from tape?
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Accepted Solution

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Busbar earned 2000 total points
ID: 38355227
if GRT is not enabled, restore the DB to a recovery DB and then export the mailboxes from it. long way but this is the only way
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Author Closing Comment

by:Ksean
ID: 38355490
Thanks
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