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MS Word 2010 Document

I have a single page Word document with an art border, it is a simple internal certificate of recognition that we have used for years.  Our new HP M451dn shifts the image and to the left but is looks OK (Centred) on the Print view?
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1 Solution
MikeIT ManagerCommented:
Are you using a PCL or PS driver?
How far is it shifted? A printer's alignment can be a couple of mm out and still be in spec.

Also, check that the paper size in the printer matches the one used in Word (from Page Setup)
As with many current LaserJet models, you can adjust the image registration (i.e. where the image is placed on the page).

From the System Setup menu:

- choose Print Quality

- choose Adjust Alignment

- choose Adjust Tray <x>, where <x> represents the media (paper) source tray in question.

from where you can make several adjustments:

- X1 Shift
Use this setting to center the image from side to side on a single-sided page or for the second side of a two-sided page.

- X2 Shift
Use this setting to center the image from side to side on the first side of a two-sided page.

- Y Shift
Use this setting to center the image from top to bottom on the page.

The attached print (.prn) files should show you the limits of the printable regions of the page, for pages which are:

- A4 Portrait

- Letter Portrait

The samples use the PCL6 (PCL XL) Page Description Language, as this is the PDL used by the driver installed by default.
The sample files have been disguised with extra .txt extensions, in order to allow them to be attached in this forum.

If you need samples for different page sizes or orientations, (or for the PCL5 PDL) I can supply these.

To 'send' the contents of a sample file to the printer, from a Windows command-prompt session, use the lpr command, as per the following example:

lpr  -S  -P any  PCL6_A4_Port.prn

which would send the contents of the nominated file to the printer with IP-address 192.168.1 65.
The lpr command may only be available if a certain Windows 7 feature (Print and Document Services | LPR Port Monitor) is enabled.
Did the sample prints show anything which helps to explain your symptoms?
Good that you appear to have resolved your problem.

As a matter of interest (to me), did you send the contents of either of the two test files to your printer?
If so, what was the outcome: did it print a test page, similar to this:

Scan of similar sample print
... or did you get a PCL XL error (UnsupportedProtocol or similar)?

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