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Event ID 55 in VM SBS 2011

Posted on 2012-08-31
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Last Modified: 2015-09-12
I have a VM SBS 2011. Just out of the blue, I noticed there is an event ID 55 on 8/23. I've just been assigned this server. Just that one occurrence. I found a couple of answered question with recommended patch http://support.microsoft.com/kb/932578. Another suggested is to dismount the volume, backup, reformat, re-image the HDD and re-mount.

Does the http://support.microsoft.com/kb/932578 patch apply to my SBS 2011 VM?
What causes an event ID 55? Could it be a just a minor glitch since there is only one occurrence?
Since this error occurred in a VM environment, should I try the dismount/reformat volume route?

Thanks
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Question by:danielsie
8 Comments
 

Author Comment

by:danielsie
ID: 38355662
CHKDSK result



Checking file system on E:
The type of the file system is NTFS.
Volume label is Storage.

A disk check has been scheduled.
Windows will now check the disk.                        

CHKDSK is verifying files (stage 1 of 5)...
  40448 file records processed.                                          File verification completed.
  9 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              0 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
  44460 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
  40448 file SDs/SIDs processed.                                         Cleaning up 63 unused index entries from index $SII of file 0x9.
Cleaning up 63 unused index entries from index $SDH of file 0x9.
Cleaning up 63 unused security descriptors.
Security descriptor verification completed.
  2007 data files processed.                                            CHKDSK is verifying Usn Journal...
  36478744 USN bytes processed.                                             Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  40432 files processed.                                                 File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  23959068 free clusters processed.                                         Free space verification is complete.
Windows has checked the file system and found no problems.

 209712127 KB total disk space.
 113715328 KB in 38291 files.
     11852 KB in 2008 indexes.
         0 KB in bad sectors.
    148671 KB in use by the system.
     65536 KB occupied by the log file.
  95836276 KB available on disk.

      4096 bytes in each allocation unit.
  52428031 total allocation units on disk.
  23959069 allocation units available on disk.

Internal Info:
00 9e 00 00 77 9d 00 00 73 9d 00 00 00 00 00 00  ....w...s.......
b7 18 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
========================================================================
Event ID 55


Log Name:      System
Source:        Ntfs
Date:          8/23/2012 11:55:01 AM
Event ID:      55
Task Category: (2)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ---computer---
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Storage.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Ntfs" />
    <EventID Qualifiers="49156">55</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-08-23T18:55:01.362932100Z" />
    <EventRecordID>652720</EventRecordID>
    <Channel>System</Channel>
    <Computer>---computer---</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>Storage</Data>
    <Binary>00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB0017002300000000000100</Binary>
  </EventData>
</Event>


========================================================================



+ System

  - Provider

   [ Name]  Ntfs
 
  - EventID 55

   [ Qualifiers]  49156
 
   Level 2
 
   Task 2
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2012-08-23T18:55:01.362932100Z
 
   EventRecordID 652720
 
   Channel System
 
   Computer ---computer---
 
   Security
 

+ EventData

   
   Storage
   00000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB0017002300000000000100


--------------------------------------------------------------------------------

Binary data:


In Words

0000: 000C0000 00380002 00000002 C0040037
0008: 00000000 C0000102 00000000 00000000
0010: 00000000 00000000 001700BB 00000023
0018: 00010000    


In Bytes

0000: 00 00 0C 00 02 00 38 00   ......8.
0008: 02 00 00 00 37 00 04 C0   ....7..À
0010: 00 00 00 00 02 01 00 C0   .......À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........
0028: BB 00 17 00 23 00 00 00   »...#...
0030: 00 00 01 00               ....

========================================================================
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38356723
Event id 55 file system structure on the disk is corrupt within a Virtual Machine
http://www.experts-exchange.com/Software/VMWare/Q_23289423.html

Event ID 55: file system on the volume might be corrupt
http://chicagotech.net/netforums/viewtopic.php?f=3&t=15636&sid=619fb48f6b8ceb0f5984404d7c01011f

Event ID from 1 to 999
http://www.chicagotech.net/wineventid.htm

- Rancy
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LVL 35

Expert Comment

by:Cris Hanna
ID: 38357017
The patch only applies to server 2003 so don't run it.  any other VM's running on this box?
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Author Comment

by:danielsie
ID: 38357956
Thanks I will check out those links.

There was a sql server image. Just took it down 2 days ago.
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Accepted Solution

by:
danielsie earned 0 total points
ID: 38373632
I checked the Hyper-v logs and couldn't find anything pertaining to the Event ID 55 error. I checked the VM log file and found a few more event ID 55, attached. Judging from the time stamps, it looks like someone is trying to write to the disk and errorred out.

I think I would have to dismount the volume, backup, format, restore, remount.
id-55.png
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LVL 6

Expert Comment

by:arroryn
ID: 40121568
I had this exact issue reported to me last week, on an SBS 2011 VM that has been blue-screening since creation. I just ran a chkdsk on the affected SBS installation and all seems well since its latest reboot (fingers crossed). I'd give that a whirl as your first port of call.
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LVL 6

Expert Comment

by:arroryn
ID: 40121571
Ah ignore me - if your chkdsk results are from the OS volume. I see from your screengrab it was run on E vol.
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Author Closing Comment

by:danielsie
ID: 40973937
my own suggestion worked
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