Cannot open a pdf file on a shared drive
Posted on 2012-08-31
A user called in saying she couldn't open up a pdf file on a map share drive. When I remotely connect to her PC, I noticed that I could open all other file in other folders on the share but I couldn't open up any files in that particular folder. When I clicked on the requested file, nothing happen. I even try to copy it down locally but it still didn't work.
So I went to the file server where the file is stored with my admin account. I manually go to My computer and mapped into the folder. I received an error E:**** \PID is not accessible. The network location cannot be reached......So when I clicked on properties, it said 0 bytes. Though, when I did the manual map into the driving using the "\\E\***\***pid", it said the folder is 1.4 G.
What on earth happened?