standinwave
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Office 2010 reconfigure hiccups
I have recently installed Microsoft Office Standard 2010 on my new machine. It has registered fine with MS, but every time I open either Excel, Word, Powerpoint or the others I get a "Please wait while Windows configures Microsoft Office Standard 2010" I have tried the solution cmdown was offered writing a reg key, but no help. I then tried the solution rmvgray was offered and uninstalled office properly, then ran subinacl as advised and reinstalled: still no progress.
Can anyone help or explain what is going on?
The Event Viewer has a number of messages in there such as "Detection of product '{90140000-0012-0000-0000- 0000000FF1 CE}', feature 'EXCELFiles', component '{8520C5B0-1698-48FC-8298- C089B0F9D3 0D}' failed. The resource 'HKEY_LOCAL_MACHINE\SOFTWA RE\Classes \.odt\Pers istentHand ler\' does not exist."
and for Word: "Detection of product '{90140000-0012-0000-0000- 0000000FF1 CE}', feature 'WORDFiles', component '{8520C5B0-1698-48FC-8298- C089B0F9D3 0D}' failed. The resource 'HKEY_LOCAL_MACHINE\SOFTWA RE\Classes \.odt\Pers istentHand ler\' does not exist."
I wonder whether Office or myself turns out to be the persistent one?
Can anyone help or explain what is going on?
The Event Viewer has a number of messages in there such as "Detection of product '{90140000-0012-0000-0000-
and for Word: "Detection of product '{90140000-0012-0000-0000-
I wonder whether Office or myself turns out to be the persistent one?
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Are you using Remote Desktop or a virtual machine? It may be that your profile is resetting itself after you log out and eliminating any changes to the registry or desktop, which would include the initial configuration information that Office uses on a new installation the first time. This is kept user by user and not machine by machine. I have some computers with multiple users and you need to go through that once for each user the first time they log on, but it remembers them the next time - except on one machine we had set to "clean" itself each time it logs off or shuts down so that every new user had a fresh installation to work with and nobody could mess up settings that were left for the next guy.
ASKER
tqfdotus: No, it is just a regular install. I am an administrator, I will try going through the other accounts.
IT_Crowd - will give it a go.
IT_Crowd - will give it a go.
ASKER
This issue happens far too often. MS should sort it out, thanks to everyone for the suggestions
ASKER
Well, the problem has been half fixed. My desktop shortcuts will open all the Office 2010 Standard packages without problem with NO reconfiguring, but if I double click on an Excel file for instance it DOES insist on configuring Office 2010 and then posts an error "There was a problem sending the command to the program" and Excel opens but WITHOUT the said file appearing. Subsequent use of the shortcuts are fine as before. BTW, the shortcuts were ALL set up to 'Run as Administrator', when I go through Programs/Microsoft Office/Excel via the Start button (which is NOT admin enabled) the configuring stuff appears again. I am wondering whether this is the issue here?
Try just creating a normal shortcut to the same files and your problem will likely go away.
ASKER
tqfdotus: Just the same I am afraid. The shortcut doesn't have admin rights and that bit is greyed out so I cannot change it to see if that would be a cure ...