domain name registration and webhosting service provider creating problems
Posted on 2012-09-01
when we buy a hosting, domain service and SEO from the same provider later due to some issues company decides to terminate the contract as per the signed contract terms and conditions upon mutually agreement, even then the service provider creates problems by not sharing hosting control panel details and not willing to let us move our domain registration service to the different service provider( they are not willing to share EPP codes and authorization codes )
Additional information: our domain contact details like address, telephone and email contact is with our details but the domain name registration is with this service provider.
please tell us how to handle this situation , we keep on requesting them and accepting all their demands but they are not behaving professionally we are finding too much difficult to handle them.
Please suggest on the below request.
1. what measures we can take , can we go legally please suggest, if we have to go legally how and where to go
2. Is it recommended to keep domain name registration service with one service provider and keep webhosting with other service provider and SEO with another service provider, please suggest us the best practice methods.
please suggest us.