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Acronis True Image Live CD Behavior

I have lately been trying to use the Acronis True Image 2013 live CD.
Sometimes it doesn't see an attached USB external hard drive.
Sometimes it doesn't see USB mouse or keyboard.

Any experience / suggestions?  Is this a fundamental limitation?
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It happens only if the recovery media is not healthy
If possible try using a CD
or a different usb
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?????
I am using a live CD.
The external USB hard drive is recognized with other OS's just fine.
Ditto the mouse and keyboard.
The links are to discussions 2 years old and older ??
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rindi:  That's rather what I figured but that doesn't explain to me why some OS's work fine without changing the BIOS.  Must be that some are more equal than others?
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