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Exchange Server 2010 Health Data Collection Error

Hello,
I am running Exchange 2010 on an SBS 2011 server and attempted to refresh the organizational health data. The first phase completed successfully but phase two failed.

Collect Organizational Health Data: Failed
Error: Unable to Calculate the Licensing Summary.

Exchange Management Shell command attempted:
Test-SystemHealth -ConfigurationData '<Binary Data.' -OutData

The third phase was cancelled.
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Norm Dickinson
Asked:
Norm Dickinson
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1 Solution
 
Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
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Norm DickinsonGuruAuthor Commented:
I launched Exchange Management Console and clicked on the top level of the organization. It shows the databases, etc. and at the bottom is a place to refresh the data. That's where I went to get updated information about the server and the above occurred.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
If you have installed the Server have you provided the Product Key ?

- Rancy
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Norm DickinsonGuruAuthor Commented:
Yes, the server has been running for about six weeks, product key, activation, etc. all ok.
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Hope all Microsoft Services are running along with check if there is any Licensing service ....

Run EXBPA from the toolbox.

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Test-ServiceHealth
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Norm DickinsonGuruAuthor Commented:
The Remote Registry service was disabled which also prevented the BPA from running. Once I enabled and started it I was able to run the BPA and also collect the original health information update I was looking for. Thanks!
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