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Having errors when installing Quickbooks Enterprise 12.0

I'm trying to install Quickbooks Enterprise v12.0 on a Windows 2008 Standard server and an XP Pro workstation. The server will hold the data and the workstation will be a client.

Both workstations are giving me the same errors when trying to install and I believe they are Windows issues, not necessarily QBooks. The installation is failing when installing MSMXL 4.0 and the Visual C++ component.

When installing MSXML 4.0:  an error occurred during the installation of assembly component [303994BA-6487-47AE-AF1D-7AF6-88EEBDB ]  HRESULT: 0x80070005.

I've done the following on the 2008 server:
1) run the setup.exe as an administrator
2) downloaded and tried installing MSXML 4.0 & VBScript as separate downloads from Microsoft's website.
3) installed .net Framework 3.5 SP1

I've looked through several forums online and nobody has a resolution.

Thanks,
Jim
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atekcomputer
Asked:
atekcomputer
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1 Solution
 
jeffiepooCommented:
run 'sfc \scannow' from the command prompt.
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atekcomputerSenior Network EngineerAuthor Commented:
Thanks pgm554,

I ran through both of your suggested links.  MSMXL would not install without the  HRESULT: 0x80070005 error.

I ran the QBooks fix tool and it's now erroring when trying to install VC9:  Error 1935. an error occurred during the installation of assembly "Microsoft.VC90.ATL, version="9.0.30729.a", publicKeyToken='1fc8b3b9a1e18e3b", processorArchitecture="x86", type="win32". HRESULT: 0x80070005.

Jeffiepoo, I'll try running sfc and let you know the results.

Thanks,
Jim
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atekcomputerSenior Network EngineerAuthor Commented:
Jeffiepoo, ran "sfc"...  "Windows Resource Protection did not find any integrity violations"
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pgm554Commented:
Uninstall the .net framework using this tool and reinstall .net

http://www.aboutonlinetips.com/repair-remove-and-uninstall-net-framework/
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atekcomputerSenior Network EngineerAuthor Commented:
which versions of .net Framework does QBooks Enterprise v12 need  1.1? 2? 3? 3.5? 4?
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atekcomputerSenior Network EngineerAuthor Commented:
ran the .net framework tool and uninstalled ALL framework products.  installed 4.0 from the QBooks install CD, Third Party\DotNET40\dotNetFx40_Full_x86_x64.exe

got this error: .NET Framework 4 has not been installed because: Fatal error during installation. For more information, see the log file.  Here is the Log file contents:
OS Version = 6.0.6002, Platform 2, Service Pack 2
OS Description = Win2K8 - x86 Standard Edition Service Pack 2
CommandLine = C:\0de3eeb31e99345fa91a2da05251\\Setup.exe /x86 /x64
TimeZone = Eastern Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Number of applicable items: 11
Exe (C:\0de3eeb31e99345fa91a2da05251\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
Exe (C:\0de3eeb31e99345fa91a2da05251\Windows6.0-KB956250-v6001-x86.msu) failed with 0x1 - Incorrect function. .
Exe (C:\0de3eeb31e99345fa91a2da05251\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\0de3eeb31e99345fa91a2da05251\netfx_Core_x86.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20120903_130928516-MSI_netfx_Core_x86.msi.txt
Exe (C:\0de3eeb31e99345fa91a2da05251\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\0de3eeb31e99345fa91a2da05251\netfx_Core_x86.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20120903_130928516-MSI_netfx_Core_x86.msi.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:02:18).
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pgm554Commented:
You might want to run ccleaner too.
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atekcomputerSenior Network EngineerAuthor Commented:
I ran CCleaner and did everything recommended on this posting. I truly appreciate it. BUT still cannot install Quickbooks.
i ran the QuickbooksInstallerDiagnosticTool.exe.  It repaired the .net Framework 3.5 & 4.0, started the Quickbooks install but it's still failing when trying to install:  msdia90.dll.

Error 1935. an error occurred during the installation of assembly Microsoft.VC90.ATL, version=9.0.30729.1 HRESULT: 0x80070005.

Can anyone help me get past this?  I'm installing QBooks on a Server 2008 and it's only hosting the data file, I'm not trying to get QBooks installed on the server, just host the data file.

Is there a switch that will bypass all the initial components and just the files necessary to host the data file?

Many thanks,
Jim
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atekcomputerSenior Network EngineerAuthor Commented:
the other error message is: Error installing z:\\thirdparty\crt9\vc_red.msi  MSI returned 1603: Fatal error during installation.
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pgm554Commented:
So you've tried the server and db install and now are trying the db only install?
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atekcomputerSenior Network EngineerAuthor Commented:
I never did the server/db install, just the db install.   what are your thoughts?
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atekcomputerSenior Network EngineerAuthor Commented:
Any install or updates to .net Framework 3.5, I'm getting errors:

Product: Microsoft .NET Framework 3.5 SP1 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.CRT,version="9.0.21022.8",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070005. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}

does QBooks use .net 3.5?
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pgm554Commented:
Almost looks like Adobe flash has hammered things and you may just need to reinstall server from scratch.

Probably faster and more stable to do so as I see no use way of telling where there may be OS corruption.
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atekcomputerSenior Network EngineerAuthor Commented:
same frickin error!!!  

Error installing crt9\vc_red.msi  MSI returned 1603: fatal error during installation.

doesn't anyone have a resolution to this?????????????
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pgm554Commented:
Last thing before I say reformat and install,

http://www.microsoft.com/en-us/download/details.aspx?id=14668

Just to make sure,you are running the install as admin,right?
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atekcomputerSenior Network EngineerAuthor Commented:
I'll download and run it...   the server is 2008 Standard, not R2 and not 64 bit.  let me know if this won't run this before i download it.. .it's a 340 MB file.

yes, i am running as administrator.  

thanks!
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atekcomputerSenior Network EngineerAuthor Commented:
I downloaded and installed it... what next?   no icons on the desktop or in Programs.  or is it done?
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atekcomputerSenior Network EngineerAuthor Commented:
if it installed and ran itself...   same result...   I ran the QBooks install.. errors out at the vc_red.msi install every time.
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pgm554Commented:
z:\\thirdparty\crt9\vc_red.msi  

What's the install path of QB?

It may be looking for that file in the wrong place and you may have to browse to it on the install disk.
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atekcomputerSenior Network EngineerAuthor Commented:
I tried installing Adobe Reader on this server and got the same error as when trying to install Quickbooks, so it's definitely an O/S problem and will prolly need to reinstall the O/S, which I didn't want to do.  Oh well, thanks for all the help!
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