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Having errors when installing Quickbooks Enterprise 12.0
I'm trying to install Quickbooks Enterprise v12.0 on a Windows 2008 Standard server and an XP Pro workstation. The server will hold the data and the workstation will be a client.
Both workstations are giving me the same errors when trying to install and I believe they are Windows issues, not necessarily QBooks. The installation is failing when installing MSMXL 4.0 and the Visual C++ component.
When installing MSXML 4.0: an error occurred during the installation of assembly component [303994BA-6487-47AE-AF1D-7 AF6-88EEBD B ] HRESULT: 0x80070005.
I've done the following on the 2008 server:
1) run the setup.exe as an administrator
2) downloaded and tried installing MSXML 4.0 & VBScript as separate downloads from Microsoft's website.
3) installed .net Framework 3.5 SP1
I've looked through several forums online and nobody has a resolution.
Thanks,
Jim
Both workstations are giving me the same errors when trying to install and I believe they are Windows issues, not necessarily QBooks. The installation is failing when installing MSMXL 4.0 and the Visual C++ component.
When installing MSXML 4.0: an error occurred during the installation of assembly component [303994BA-6487-47AE-AF1D-7
I've done the following on the 2008 server:
1) run the setup.exe as an administrator
2) downloaded and tried installing MSXML 4.0 & VBScript as separate downloads from Microsoft's website.
3) installed .net Framework 3.5 SP1
I've looked through several forums online and nobody has a resolution.
Thanks,
Jim
run 'sfc \scannow' from the command prompt.
ASKER
Thanks pgm554,
I ran through both of your suggested links. MSMXL would not install without the HRESULT: 0x80070005 error.
I ran the QBooks fix tool and it's now erroring when trying to install VC9: Error 1935. an error occurred during the installation of assembly "Microsoft.VC90.ATL, version="9.0.30729.a", publicKeyToken='1fc8b3b9a1 e18e3b", processorArchitecture="x86 ", type="win32". HRESULT: 0x80070005.
Jeffiepoo, I'll try running sfc and let you know the results.
Thanks,
Jim
I ran through both of your suggested links. MSMXL would not install without the HRESULT: 0x80070005 error.
I ran the QBooks fix tool and it's now erroring when trying to install VC9: Error 1935. an error occurred during the installation of assembly "Microsoft.VC90.ATL, version="9.0.30729.a", publicKeyToken='1fc8b3b9a1
Jeffiepoo, I'll try running sfc and let you know the results.
Thanks,
Jim
ASKER
Jeffiepoo, ran "sfc"... "Windows Resource Protection did not find any integrity violations"
Uninstall the .net framework using this tool and reinstall .net
http://www.aboutonlinetips.com/repair-remove-and-uninstall-net-framework/
http://www.aboutonlinetips.com/repair-remove-and-uninstall-net-framework/
ASKER
which versions of .net Framework does QBooks Enterprise v12 need 1.1? 2? 3? 3.5? 4?
ASKER
ran the .net framework tool and uninstalled ALL framework products. installed 4.0 from the QBooks install CD, Third Party\DotNET40\dotNetFx40_ Full_x86_x 64.exe
got this error: .NET Framework 4 has not been installed because: Fatal error during installation. For more information, see the log file. Here is the Log file contents:
OS Version = 6.0.6002, Platform 2, Service Pack 2
OS Description = Win2K8 - x86 Standard Edition Service Pack 2
CommandLine = C:\0de3eeb31e99345fa91a2da 05251\\Set up.exe /x86 /x64
TimeZone = Eastern Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Number of applicable items: 11
Exe (C:\0de3eeb31e99345fa91a2d a05251\Set upUtility. exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
Exe (C:\0de3eeb31e99345fa91a2d a05251\Win dows6.0-KB 956250-v60 01-x86.msu ) failed with 0x1 - Incorrect function. .
Exe (C:\0de3eeb31e99345fa91a2d a05251\Set upUtility. exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\0de3eeb31e99345fa91a2d a05251\net fx_Core_x8 6.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20120903_130928516-M SI_netfx_C ore_x86.ms i.txt
Exe (C:\0de3eeb31e99345fa91a2d a05251\Set upUtility. exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\0de3eeb31e99345fa91a2d a05251\net fx_Core_x8 6.msi) Installation failed. Msi Log: Microsoft .NET Framework 4 Setup_20120903_130928516-M SI_netfx_C ore_x86.ms i.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:02:18).
got this error: .NET Framework 4 has not been installed because: Fatal error during installation. For more information, see the log file. Here is the Log file contents:
OS Version = 6.0.6002, Platform 2, Service Pack 2
OS Description = Win2K8 - x86 Standard Edition Service Pack 2
CommandLine = C:\0de3eeb31e99345fa91a2da
TimeZone = Eastern Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: Disabled
Number of applicable items: 11
Exe (C:\0de3eeb31e99345fa91a2d
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
Exe (C:\0de3eeb31e99345fa91a2d
Exe (C:\0de3eeb31e99345fa91a2d
Exe Log File: dd_SetupUtility.txt
MSI (C:\0de3eeb31e99345fa91a2d
Exe (C:\0de3eeb31e99345fa91a2d
Exe Log File: dd_SetupUtility.txt
MSI (C:\0de3eeb31e99345fa91a2d
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 00:02:18).
You might want to run ccleaner too.
ASKER
I ran CCleaner and did everything recommended on this posting. I truly appreciate it. BUT still cannot install Quickbooks.
i ran the QuickbooksInstallerDiagnos ticTool.ex e. It repaired the .net Framework 3.5 & 4.0, started the Quickbooks install but it's still failing when trying to install: msdia90.dll.
Error 1935. an error occurred during the installation of assembly Microsoft.VC90.ATL, version=9.0.30729.1 HRESULT: 0x80070005.
Can anyone help me get past this? I'm installing QBooks on a Server 2008 and it's only hosting the data file, I'm not trying to get QBooks installed on the server, just host the data file.
Is there a switch that will bypass all the initial components and just the files necessary to host the data file?
Many thanks,
Jim
i ran the QuickbooksInstallerDiagnos
Error 1935. an error occurred during the installation of assembly Microsoft.VC90.ATL, version=9.0.30729.1 HRESULT: 0x80070005.
Can anyone help me get past this? I'm installing QBooks on a Server 2008 and it's only hosting the data file, I'm not trying to get QBooks installed on the server, just host the data file.
Is there a switch that will bypass all the initial components and just the files necessary to host the data file?
Many thanks,
Jim
ASKER
the other error message is: Error installing z:\\thirdparty\crt9\vc_red .msi MSI returned 1603: Fatal error during installation.
So you've tried the server and db install and now are trying the db only install?
ASKER
I never did the server/db install, just the db install. what are your thoughts?
ASKER
Any install or updates to .net Framework 3.5, I'm getting errors:
Product: Microsoft .NET Framework 3.5 SP1 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.CRT,versio n="9.0.210 22.8",publ icKeyToken ="1fc8b3b9 a1e18e3b", processorA rchitectur e="x86",ty pe="win32" '. Please refer to Help and Support for more information. HRESULT: 0x80070005. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {B708EB72-AA82-3EB7-8BB0-D 845BA35C93 D}
does QBooks use .net 3.5?
Product: Microsoft .NET Framework 3.5 SP1 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.CRT,versio
does QBooks use .net 3.5?
ASKER CERTIFIED SOLUTION
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ASKER
same frickin error!!!
Error installing crt9\vc_red.msi MSI returned 1603: fatal error during installation.
doesn't anyone have a resolution to this?????????????
Error installing crt9\vc_red.msi MSI returned 1603: fatal error during installation.
doesn't anyone have a resolution to this?????????????
Last thing before I say reformat and install,
http://www.microsoft.com/en-us/download/details.aspx?id=14668
Just to make sure,you are running the install as admin,right?
http://www.microsoft.com/en-us/download/details.aspx?id=14668
Just to make sure,you are running the install as admin,right?
ASKER
I'll download and run it... the server is 2008 Standard, not R2 and not 64 bit. let me know if this won't run this before i download it.. .it's a 340 MB file.
yes, i am running as administrator.
thanks!
yes, i am running as administrator.
thanks!
ASKER
I downloaded and installed it... what next? no icons on the desktop or in Programs. or is it done?
ASKER
if it installed and ran itself... same result... I ran the QBooks install.. errors out at the vc_red.msi install every time.
z:\\thirdparty\crt9\vc_red .msi
What's the install path of QB?
It may be looking for that file in the wrong place and you may have to browse to it on the install disk.
What's the install path of QB?
It may be looking for that file in the wrong place and you may have to browse to it on the install disk.
ASKER
I tried installing Adobe Reader on this server and got the same error as when trying to install Quickbooks, so it's definitely an O/S problem and will prolly need to reinstall the O/S, which I didn't want to do. Oh well, thanks for all the help!
http://support.quickbooks.intuit.com/support/articles/SLN41334
If that fails ,try running their fix tool.
http://support.quickbooks.intuit.com/support/articles/SLN41780