I have been struggling with a Zebra Z4M Thermal printer and at one point with the help of Zebra tech I was able to set the default printer paper size for this printer.
We are using a 3.50" wide and 1.50" height label and I was able to either set it as USER DEFINED settings and also created a template. The problem is that each time the user change his printer to the laser printer then went back to the Zebra printer the paper/label size under the print properties it default back to 4.50" wide and 11.00" height.
I am not sure why the Zebra will not retain the settings. I know I can have the user manually select the defined stock profile each time but this is not a logical or ideal solution. Can someone help me to either:
1. Make the Zebra Printing properties retain the 3.50" by 1.50"
2. Make the Zebra to always default to one of the saved default stock profile