Why do I have problem with signing in to Experts Exchange?

Posted on 2012-09-03
Last Modified: 2012-09-09
Why do I have problem with signing in to Experts Exchange?

I am using IE9 on my Windows 7 Ultimate 64-bit. When I try to login to there is no problems when I left-click on my touchpad. But for a prolonged time it does not work for to login by left-clicking. Does anyone else has this problem? Or is it my touchpad click-button there is something wrong with?
Question by:hermesalpha
    LVL 9

    Assisted Solution

    Try using other brower like mozilla,maxton etc ,and then check.

    Author Comment

    To clarify a little: when I go to, and left-click on Member Login, I don't get the input area displayed so I can't input my user credentials (although it worked now a moment ago, earlier it did not work, just as left-clicking on Start menu/My computer doesn't work either).
    LVL 17

    Assisted Solution

    by:Sikhumbuzo Ntsada
    It seems like  hardware related issue, can you give us more details on what hardware you are running this OS on.
    Especially the touch screen; are the drivers up to date?

    Author Comment

    I've just run a lot of updates and have no more updates available. The touchpad is a Dell touchpad by Alps Electric (on a laptop: Dell Inspiron N5110).
    LVL 69

    Accepted Solution

    How big is your screen display size??
    Have you changed the zoom to more than 100%
    I believe if your page is pretty zoomed maybe the EE web page doesn't expand fully then you can't everything correctly?
    Full screen? try using just the large screen and pull out the edges to increase the size.
    IE 9?
    go to VIEW>Zoom >is 100% ticked or higher? lower it
    Text Size medium or larger? make smaller.
    See if your desktop display is pretty big and including IE 9 that may explain it
    or EE page has not fully loaded and you need to wait a little, how many other web pages open? things running on the internet?
    Sometimes EE is slow to load using IE 9.
    Try Chrome instead just for EE.
    LVL 69

    Assisted Solution

    Is the problem only on this touchpad, or does it happen on other machines in your house/network?  This could also be the EE servers - sometimes, they do work on them which has unintended consequences.

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