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How 32 bits client PC access the network printer on a 64 Bits OS print server?


We are now upgrading our old Windows 2000 print server to 64-bit  Windows 2008 R2 64-bit print server.

After installed all the necessary 64-bit printer drivers on the Windows 2008 server, we found that once when our 32-bit Client PC (using Windows XP sp3, 32-bit) try to get access to the network printer on the new 64-bit server, it prompts out with an error to get access to them and seems can not install the drivers from the server as in the past.

May I know how can we solve the above situation?

1 Solution
On the Windows 2008 server you need to add the 32bit driver, but it has to be the same version as the 64 bit driver you install.

you can install the 32bit driver by doing properties on the printer Click on the "Sharing" tab
Click on the "Additional Drivers..." and Check the box for 'x86 Type 3 - User Mode' (http://blogs.technet.com/b/yongrhee/archive/2009/08/31/how-to-add-32-bit-print-drivers-on-64-bit-print-windows-server-2008.aspx)

Note: this can give you some headdaches because the drivers name and version must be exact the same. Also some 32 bits drivers can only be installed from a 32 bit client so you first need to connect to the server and then install the driver from the client.
StanleyLMWAuthor Commented:
Thanks a lot.  ^^
Lee W, MVPTechnology and Business Process AdvisorCommented:
Agreed.  HP Printers can be especially troublesome.  Some of those drivers off the same download page with the same version number have printer names in the associated INF files that read like "HP LaserJet 1200 PCL" for 64 bit and "HP LJ 1200 PCL" for 32 bit and because one spells it out and the other doesn't, it won't install (you can edit the INF file to make it match... but again, PITA!

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