How 32 bits client PC access the network printer on a 64 Bits OS print server?

Posted on 2012-09-03
Last Modified: 2012-09-03

We are now upgrading our old Windows 2000 print server to 64-bit  Windows 2008 R2 64-bit print server.

After installed all the necessary 64-bit printer drivers on the Windows 2008 server, we found that once when our 32-bit Client PC (using Windows XP sp3, 32-bit) try to get access to the network printer on the new 64-bit server, it prompts out with an error to get access to them and seems can not install the drivers from the server as in the past.

May I know how can we solve the above situation?

Question by:StanleyLMW
    LVL 26

    Accepted Solution

    On the Windows 2008 server you need to add the 32bit driver, but it has to be the same version as the 64 bit driver you install.

    you can install the 32bit driver by doing properties on the printer Click on the "Sharing" tab
    Click on the "Additional Drivers..." and Check the box for 'x86 Type 3 - User Mode' (

    Note: this can give you some headdaches because the drivers name and version must be exact the same. Also some 32 bits drivers can only be installed from a 32 bit client so you first need to connect to the server and then install the driver from the client.

    Author Closing Comment

    Thanks a lot.  ^^
    LVL 95

    Expert Comment

    by:Lee W, MVP
    Agreed.  HP Printers can be especially troublesome.  Some of those drivers off the same download page with the same version number have printer names in the associated INF files that read like "HP LaserJet 1200 PCL" for 64 bit and "HP LJ 1200 PCL" for 32 bit and because one spells it out and the other doesn't, it won't install (you can edit the INF file to make it match... but again, PITA!

    Featured Post

    Highfive + Dolby Voice = No More Audio Complaints!

    Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

    Join & Write a Comment

    Suggested Solutions

    If you migrate a Terminal Server licenses server inside the 2008 server family, you can takte advantage of the build-in migration tool. If you like to migrate an older 2003 Server (and the installed client CALs) to a 2008 R2 server for example, you …
    For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
    This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
    This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now