Until last month our organization telephone systems(pir and analog) were with traditional pbx where IT was not involved this was handled by administration department, now that IT team sold idea of IP-PBX and management approved the IP-PBX implementation where PRI and analog lines are terminated to the IP-PBX and systems team are actively involved in implementing this and systems team have access to enable OR disable the STD/ISD. can anybody suggest me does IP-PBX management comes under IT department or other department. As of now i have asked the admin department to let us know who wants what type of access upon their information we provide the required access like local calls/std/isd. please suggest me does the IP-PBX should be handeled by IT.
Please suggest, thanks in advance.