Seperate view of a mailbox from different accounts

Posted on 2012-09-03
Medium Priority
Last Modified: 2012-09-03
Hi everybody,
I ask myself a question about an Outlook issue.

I have a global mailbox for a service.
Each person use Outlook 2003 (server is Exchange 2010) to work with this global mailbox account. So when one person open a mail, it becomes read for all other person which work with this global mailbox..
They wanted to have a personal view of this mailbox to keep their personal view of each mail status (read, unread). So I have to copy in each personal mailbox the content of the global mailbox ...
Is there another solution to have the possibility for each user to keep a personalized view of the global mailbox ?
Question by:P6FER
LVL 33

Assisted Solution

Busbar earned 750 total points
ID: 38360781
this can't be done, the only way to do it is to use different mailboxes
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38360785
They can create a rule and say any email to this Mailbox be sent to a Sub-folder in the Users mailbox folder.

- Rancy
LVL 20

Accepted Solution

Svet Paperov earned 750 total points
ID: 38360825
Lotus Domino has this feature of personalized view but, unfortunately Exchange 2010 doesn't have it. May be, it will be finally implemented in Exchange 2013 with Outlook 2013, we will have to wait and see but for now, an e-mail read in a shared mailbox is marked as read for all users.

You will have to come with some other way of tracking the users activity on the shared mailbox: may be tagging with categories.

Author Closing Comment

ID: 38360836
Ok, I know in Lotus this can be done, that's the product they have before.
It's simply weird they do not offer that possibility.
For me it's a pain, every mail copying in ten mailboxes ... A lot of disk space for nothing.
I was hoping that the "shared mailboxes" had this option but nope. Tx

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
I came across an unsolved Outlook issue and here is my solution.
how to add IIS SMTP to handle application/Scanner relays into office 365.
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses
Course of the Month16 days, 12 hours left to enroll

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question